What’s New for Recruiting in H2 2021

As of October 9, 2021, SAP has released their documentation for the H2 2020 release.  In this article we take a quick look at the latest updates for SAP SuccessFactors Recruiting. Preview release is October 15 and production is November 19.  You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here. Let’s get started! We’ve categorized the enhancements below for you starting with what is deprecated with this release.

Deprecation of Data Privacy Consent Statement 1.0

Data Privacy Consent Statement 1.0 will reach End of Maintenance on November 19, 2021 and will be deleted on May 20, 2022.

You must replace the Data Privacy Consent Statement 1.0 with Data Privacy Consent Statement 2.0 to avoid confusion because of parallel or competing features.

To migrate to Data Privacy Consent Statement 2.0, see Migrating from DPCS 1.0 to DPCS 2.0.

Deprecation of Marketing Central in Recruiting

Marketing Central reached end of development and end of maintence on November 20, 2020 and will be deleted on November 19,2021.

Deprecation Details

The deprecation of Marketing Central includes the end of the ability to post jobs using eQuest, Solique, Broadbean, and a version of Recruiting Posting that was accessible from Marketing Central. The Market Job link that was available on the action menu of the selected job requisition is now called Campaign URL Builder.

Deprecation of Job Classification Data Usage from Foundation Objects

Recruiting will no longer refer to Job Classification data from Foundation Objects.

Deprecation Details

Recruiting will now utilize Job Classification data only from Generic Objects. This deprecation will only impact the customers who hadn’t migrated to Generic Objects in the previous releases. The following pages, which were used only for supporting Job Classification Foundation Objects are removed:

  • Job Code Export page in Admin Center.
  • Migrate Job Code Related Picklist page in Provisioning  Company Settings  Manage Recruiting.

Deprecation of Requisition Reports

The Requisition Reports will reach the end of maintenance on November 19, 2021, and will be deleted on May 20, 2022

Deprecation Details

To avoid identical or competing features, SAP SuccessFactors plan to delete Requisition Reports by consolidating reporting capabilities through the Table Reports or Stories in People Analytics. Unlike the Requisition Reports, which can report on job requisitions alone, the Table Reports or Stories in People Analytics allows you to report across job requisitions, applications, candidates, offers, and other recruiting data. Additionally, you can configure the field-level permissions using the Table Reports or Stories in People Analytics, thus making the reports more secure. Therefore, SAP SuccessFactors is deprecating the Reports tab from the View Reports page:

The Report tab will be removed from the View Reports section.

Support for Country/Region Generic Object in Recruiting

SAP SuccessFactors Recruiting customers must now maintain country/region data in the Country/Region Generic Object. The country/region data is used in the backend processing of the two or three letter country codes in the ISO codes list. There is no UI impact for this feature.

  • For existing customers,
    • If you haven’t maintained the country/region data in the Country/Region Generic Object, the data is auto-populated.
    • If you’ve maintained some or all the country/region information, we aren’t going to add or update any entries. You have to manually add the missing country codes to your instance from the Manage Data page in Admin Center.
  • For new customers, the country/region data is auto-populated in the Country/Region Generic Object. The data is populated only when the Recruiting , Role-Based Permission, and Enable Generic Objects options are collectively enabled.

Addition of Time Zone Resilient Date Fields

A new version of some date fields (columns) for Table, Tile, Canvas, and Story reports is available, suffixed with either (Timestamp) or (Date).The suffix in the new fields indicates that the fields are resilient to time zone changes. The fields suffixed with (Timestamp) display a transaction date as per the tenant preferred timezone (or as per the logged in user’s timezone), whereas the fields suffixed with (Date) are independent of time zone and always display the same values. To know more about tenant preferred time zone, refer to the Tenant Preferred Time Zone Available in Admin Center topic.

SAP recommends that the older date columns in your Table, Tile, Canvas, and Story reports be replaced with their newer version, which are time zone resilient. Additionally, you must use only the newer version of the date fields in all your future reports.

Tenant Preferred Time Zone Available in Admin Center

Tenant preferred time zone is the server time zone before servers are migrated to the UTC time zone. You can access it in Admin Center  Company Settings  Platform Feature Settings.Different time zones are used in the system to present date and time information based on business scenarios, including logged in user time zone, browser time zone, tenant preferred time zone, and UTC time zone. In places where server time zone was used, tenant preferred time zone is now used to keep the date and time information unchanged after the server migrates to UTC. However, there are occurrences of date and time information in the system where the behavior changes after the tenant preferred time zone is introduced.

This enhancement is available in the following recruiting area:

  • Posting start and end date in Job Req Audit trail
  • Posted on date on career page
  • Posted date on job listing page
  • Status Date and Date Applied fields in the Jobs Applied page for External Career Site
  • Created date and Last modified date for job req status audit and Job requisition.

Career Site Builder Functions Viewer

The Functions Viewer in Career Site Builder lets you see existing functions that may be in your implementation, and delete them. The functions transform strings in SAP SuccessFactors Recruiting job posting data before they’re forwarded to your career site.

By transforming strings, functions address things such as misconfigurations or style changes. If the Functions Viewer page is blank, this means that your implementation partner didn’t create any functions for your career site in the legacy Command Center.

This enhancement now gives the ability to the Career Site Builder administrators access to view all functions for the career site.

A screen image of the Functions Viewer shows examples of functions that transform strings. One example shows an original string of "St. Paul" with a replacement string of "Saint Paul".

These functions continue to replace misconfigured strings. We created the Functions Viewer so that you could fix the original strings that are coming from the source in SAP SuccessFactors Recruiting.

Self-Service Support for Career Site SSL Certificates

Career Site Builder now has a new feature that lets organizations manage their SSL certificates for the public career sites on their production environments, without the need for Product Support assistance.

The SSL Certificates page in Career Site Builder lets organizations generate their own certificate signing requests, and upload and install both initial as well as renewal SSL certificates directly. Beginning on December 1, 2021, Product Support will recommend the use of the SSL Certificates page for organizations that file tickets for SSL certificate requests. Implementation partners can also use this tool to add or renew an SSL certificate for a customer career site through Career Site Builder.

If you use the role-based permissions available within Career Site Builder, you need to enable the “SSL Certificates” permission 

This image is a screenshot of the SSL Certificates page in Career Site Builder.

Updates to Email Reminder for SSL Certificate Renewals

Career Site Builder administrators get email reminders automatically 90 days before a certificate expires. The content of the email also refers to the new SSL Certificates feature.

Related Information

Setting Up Email Reminders About Expiring SSL Certificates

New Job Boards in the Job Board Market Place

If you are currently using job board or planning to in the future. Here are additional job boards in the Job Board Market Place that you can link to the Recruiting Posting interfaces:

  • Careers.Vic – Australia
  • Get on board – Australia
  • Jobs and Skills Exchange – Australia
  • Aboriginal job board – Canada
  • Careermine – Canada
  • Jobsdb.hk – Hong Kong
  • OLX.pl – Poland
  • Jobfindah – United Sates of America
  • Direct Employers – United States of America

Related Information

Adding and Configuring Job Boards from the Job Board Market Place

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

What’s New for Recruiting in 1H 2021

As of April 9, 2021, SAP has released the documentation for the H1 2021 release.  The preview release will be April 16 and the move to production will be May 21st.  You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here.  New to the release process? For tips on how to manage a release, check out our blog here

For your convenience, we’ve summarized the highlights of 2 legacy items that will require your attention if there are still used in your current SAP SuccessFactors implementation and 6 features for 2021 Recruiting.

Migration of Legacy Quickcard to Latest Quickcard

If you are using this feature for recruiting. You will need to move to the latest quickcard, the legacy Quickcard will be retired/deleted as of May 21st. Transition to the latest quick card will help to maintain consistency with the SAP SuccessFactors Quickcard. Additionally, the latest Quickcard improves user experience with the updated user experience.

Deprecation of Legacy Picklists Management

The legacy Picklist Management tool reached end of maintenance on December 31, 2018 and will be retired/deleted on November 18, 2021.

Support for Posting Jobs to Twitter and Jobvite from Job Postings is Deleted

The ability for posting jobs to Twitter and Jobvite from Job Postings is deleted as of May 21, 2021.

SSL Certificate Renewal Reminders for Career Sites

After a nice long and relaxing weekend. You come back to the office Monday morning and your career site is down because the SSL certificate has expired and now as you struggle to get the career site back up and running again your stress level is at it’s peak again. Well hopefully you will never experience these feelings again with this new feature.

SAP SuccessFactors Recruiting now proactively reminds organizations when their career site’s SSL certificate needs to be renewed.

To avoid career sites from becoming unreachable due to an expired SSL certificate, Career Site Builder offers two reminder methods: A pop-up dialog that appears when logging in to Career Site Builder, as well as the ability to enable email reminders for admin users.

Content Security Policy for Career Sites

Career Site Builder has introduced the Content Security Policy setting, which enables an HTTP header to automatically disallow external domains and only allow the browser to render resources from your domain. This will protect your career site against cross-site scripting attacks.

The content security policy is designed to guard against cross-site scripting (XSS) attacks through the use of a Content-Security-Policy HTTP response header that lets you control the resources allowed to load for a web page. The headers are used in career site pages owned by the organization.

Enhanced External Password Policy Configuration

The enhancement includes increasing the minimum password length and limiting the lock-out threshold. The enhanced external password policy impacts:

  • External candidates creating an account for the first time. 
  • Existing external candidates trying to change their passwords. For example, password reset and forgot password. 
  • Agency users trying to change their passwords.

Ability to Edit Existing Category Page Names in Career Site Builder

Career Site Builder administrators can now edit category names directly, without having to contact Professional Services, an implementation partner, or SAP Support.

In the previous version, the Name field became readonly after the category page was created and saved. Changing a category name was performed in the backend Command Center tool by Professional Services, an implementation partner, or SAP Support.

New Job Status Available in Job Postings Table

You can now see a new job status, Invalid Fields, in the job postings table when the job board’s system sends back error messages because of one or more incorrectly populated fields while posting a job.

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

What’s New for Recruiting (RCM/RMK) in H2 2020

As of October 9, 2020, SAP has released their documentation for the H2 2020 release.  You can view the full set of documentation in the What’s New Viewer here.  As a reminder, preview release will be October 16 and production will be released November 20th.  For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here.  For tips on how to manage a release, check out or blog here.  For your convenience, we’ve summarized the highlights of what’s new for 2020 within Recruiting (RCM/RMK) below!

Email Verification with One-Time Password for New Candidate Account

This new functionality will request the candidate to enter a one-time password sent via email (provided by candidate). Once candidate enter the one-time password on the Create account page then candidate will be able to continue with account creation process. This new feature also prevents the exposure of existing candidates’ email addresses to attackers and keeps your candidate accounts secure. It also provides an improved email verification experience for the candidate.

** Please note that this is an opt-out feature meaning that you will need to disable this functionality if you or your client do not want to use this feature.

If your company enables the “Use email as external applicant user ID” functionality, the following will occur:

  1. External candidate provides an email address when creating an account.
  2. SAP SuccessFactors generates and sends a one-time password (OTP) to the provided email address.
  3. External candidate   inputs the one-time password to continue the account creation process.

OData Support for Position Generic Object on Job Requisition and Job Offer

You can now create and update a job requisition for multiple positions using the Job Requisition OData API. You can also create and update a job offer for a position using the Job Offer OData API.

The Job Requisition and Job Offer OData APIs now support business rules with Position.

Filter by Brand in Recruiting Advanced Analytics

Using Advance Analytics, you can filter and drill down by specific brand.

Add to Talent Pool from Inline Resume Viewer

Recruiters can now add candidates to talent pools via the Inline Resume Viewer in SAP SuccessFactors Recruiting, where recruiters could see details about the candidates’ background and interests.

Logo Component for Career Site Custom Headers

There is now a way to add a logo to a custom header for your career site pages in its own logo component rather than the Image component, so that you can specify logos that are optimized to display in desktop and mobile display settings.

There are two ways to add a logo into a header: Using the regular logo tab for headers, and the new method of adding a logo component in a custom header. This allows the use of different sizes logos for custom headers for different display settings, such as desktop and mobile.

Career Site Meta Images for Social Media Posts

Meta images can now be added using Career Site Builder to associate them with your career site in social media posts.

Third-party sites, like Facebook, LinkedIn, Twitter, and Microsoft Teams, allow you to associate an image when you post a link and information for your career site. Meta Image setting is located in Appearance Styles -> Global Styles -> (Brand) -> Main, this will allow to specify one image per brand. Each available brand can have separate meta image; otherwise Career Site Builder uses the meta image specified on default brand.

Google Tag Manager and Google Analytics in All Career Site Pages

Google Tag Manager and Google Analytics IDs can now be used in all career site pages, including those that are administered in SAP SuccessFactors Recruiting, such as the Job Application, Candidate Profile, Login, and Create an Account pages.

To enable the settings, navigate to Settings -> Site Configuration in Career Site Builder.

SEO Settings in Career Site Builder

By default, Career Site Builder generates a Top Jobs page that lists links to search results pages based on the most frequently searched terms. You can now refine your search-engine optimization settings and have better control over how you present jobs in your career site. In addition, you can demote specific terms to display at the end of the result set, or prevent search engines from indexing the auto-generated pages created by the Top Jobs page as well as the Top Jobs page itself. These settings now can be controlled by Career Site Builder administrators

  • Terms to Demote – terms you include in this field are automatically demoted to the end of the result set.
  • Terms to Avoid – when you add terms in this field, Career Site Builder adds a noindex value to prevent search engines from indexing them, and also suppresses them from being part of the Top Jobs results.
  • Noindex Top Jobs – Career Site Builder adds a noindex value to these auto-generated pages, as well as to the Top Jobs page itself.

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

Actively Engage Prospective Candidates with SAP SuccessFactors Recruiting CRM Features

Are you having trouble achieving your recruiting metrics?  Specifically – are you having a hard time getting enough candidates to fill out a full application on your recruiting site?  Are candidates dropping mid application or just not bothering at all?  Do you feel like people are interested in applying to jobs at your company but just don’t see the positions they want so they don’t bother?  Are you looking to keep a growing number of potential candidates warm for when those positions are available?  If you answered yes to any of these, you might try taking a look at SAP SuccessFactors’ new Recruiting Candidate Relationship Management (CRM) features!

The best news is that these features have been delivered free to all existing SAP SuccessFactors Recruiting Customers as of the Q2 2018 release.

What’s included?

SAP SuccessFactors Recruiting Candidate Relationship Management consist of these primary features:

  1. Data Capture Forms
  2. Talent Pools
  3. Email Campaigns

Data Capture Forms

The idea behind data capture forms is to gather information about prospective candidates without them actually applying for a specific position.  It is a great way to see who is out there that may be interested in your company and positions you typically hire (but may not have available now).  It could also be used for events like college recruiting or career fairs where prospective candidates are met that sound promising but aren’t quite a fit for a specific position or may not be able to fill out a full application at the moment.  Directing them to a landing page on your recruiting website later, or even having them fill out the form on a table or mobile phone at the event would be a great way to capture their information for later follow-up.

To create a data capture form, you will need access to the Career Site Builder (the “Manage Career Site Builder” permission).  Once the feature is active it will appear in the “Global” menu of the Career Site Builder as shown in the screenshot below.

Once your click the menu item and create a new data capture form you will come to the below screen that allows you to choose what fields to capture.  As users enter information they are really creating a recruiting candidate profile.  At a minimum you will need first and last name as well as email to create a profile.  You can add other fields by clicking the “+ Add” button as shown below.

Clicking “+ Add” will bring up a popup like the one below with just a few more fields out-of-the-boz.  Most likely you will need to add more fields than what is available in this popup (for example, a drop down that asks what types of positions interest you, or another that asks how you heard about the company).

To add more fields to this popup so you can add them to the data capture form, you will need to have access to manage object definitions.  If you are not familiar with the Metadata Framework (MDF) you might want someone familiar with this technology perform this part (I plan on writing another blog post on this, so check back soon!).  In a nutshell, you will want to add whatever fields you need to the “Candidate Profile Extension” object definition.  They will then show up in the popup above for you to add to your data capture form.  As fields are added to the object definition and filled out by your candidates, they will show up on the candidate profile as shown in the screenshot below:

Clicking the “+” button will show all the fields you have added to the “Candidate Profile Extension” object definition (and any values your candidates have filled in) as shown below:

Once you have finished editing your “Candidate Profile Extension” object definition and have added any needed fields to your data capture form, you can design a landing page that includes your form.  To create a landing page, click on the “Landing” menu item under “Pages” in the Career Site Builder.

You can create a landing page and add components to determine the page’s layout.  Unlike other pages, you can add a special “Date Capture Form” component to the page and select the data capture form you have created.  By adding the data capture form to a landing page you can now create a visually pleasing page that includes any branding, images, text, etc. you desire!

Once you have finished your page layout you can preview and/or publish your new page using the links at the top of the screen as shown below:

Talent Pools

The Talent Pools feature allows you to organize any candidates in your recruiting database such as those who have applied to positions or those who have filled out a data capture form.  This can be a very powerful tool to help you strategize how to use the pool of people in.  For example, you could create a pool of people you met at a particular event, or a group of alumni of a certain University, or people you think all have similar traits that make them qualified for a particular type of position.

Once the Talent Pools functionality is activated and permissions have been granted to use it, a “Talent Pools” menu item shows up in the navigation hierarchy under Recruiting -> Candidates -> Talent Pools as shown below:

You can create a new talent pool by clicking the “Create Talent Pool” link on the right-hand side of the screen.  You will get a popup like the one below:

Here you can see many of the features of the Talent Pools functionality.  For example, you can create a Talent Pipeline status and set a default candidate status.  These statuses can allow you to track where you are in the process of attracting each of the candidates within the pool.  You can also set the pool to be private only for your eyes or for a select group of people you choose, or make it visible to anyone with the Talent Pools permission.  Finally, you can also set the talent pool to auto-populate overnight based on saved searches you have already created (note that you will need to have created the saved search prior to creating / editing the talent pool).  To create a saved search, navigate to “Keyword and Item Search”, construct a search, and then click the “Save Search” button as shown below.  For example, in the below search we are gathering all candidates who listed French as a language skill.

If you don’t want the system to auto-populate the talent pool for you overnight, you can also directly edit the pool and add candidates as you see fit in the candidate search area as shown below.

Email Campaigns

Now that you’ve captured a good collection of potential candidates and have them organized into pools of candidates, it is time to engage them!  Email campaigns enable you to send mass emails out to select candidates from your candidate database. 

You will need to start with creating an email layout.  The layouts screen is found within the Career Site Builder as shown in the screenshot below:

The layout consists of a header, footer, and the main content area where you will compose your email.  In creating the layout, you would not add any content to the “Configurable Text Area” – this is simply a placeholder for the content you will create later for a specific campaign.  Typically, you would just create the header and footer content within the layout.  You can add rich text and images from your Career Site Builder image library within the header and footer.  Brands and multi-language are also supported.

Once you have your layout complete, you can begin to create your first email campaign!  The email campaign screen can be found by navigating to Recruiting -> Marketing -> Email Campaigns.  Just click on the “New Email Campaign” link in the upper right to get started.

The “Create Email Campaign” screen is shown below.  From here you can choose basic info like the name of the campaign and a description as well as the brand and language.  You can alo fill in the details of what the email will look like to individuals receiving it including the title, “Reply-To” the layout, and the content of the email.  There are also a limited number of tokens you can use by clicking on the “Recipient Field” link.  You can pick and choose individual candidates to send the email to or send to entire talent pools.  You can combine multiple talent pools and individual picks all in one campaign as well.

Congratulations!  You have now captured new talent, organized them, and engaged them for new opportunities! J

How Do I Activate These Features?

SAP SuccessFactors customer administrators can easily turn on the Talent Pools and Email Campaigns via the Upgrade Center.  You will find the Upgrade Center in your “Admin Center” as show in the screenshot below:

You can filter by “Recruiting” and see the items show up in the options below.  Click the “Learn More & Upgrade Now” link and follow the instructions to turn these on.

Please note that once you activate each of these options, you will receive a screen indicating next steps to take such as assigning specific role-based permissions.  Please make sure you follow these instructions or you will not be able to get to the needed screens.

To activate Data Capture forms and email campaigns, you need to make sure you are using the Career Site Builder (CSB) first.  As shown in the preceding instructions, all of the forms you will create have to be designed in the CSB and surfaced through landing pages in the CSB.  You can either request a partner turn on the data capture forms feature for you in Command Center, or open a support ticket with SAP to have them turn it on for you.

Where Can I Find Out More?

To find out more, visit the SuccessFactors Community Quarterly Release Page for Q2 2018 here (SAP login required):

https://community.successfactors.com/t5/Product-Updates-Blog/Q2-2018/ba-p/202735