What’s New for SAP SuccessFactors Recruiting in H2 2022

SAP has announced the latest updates and changes for SuccessFactors for the second half of 2022.

Preview release was on October 28 and production will be released December 9th. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

For tips on how to manage a release, check out our blog here

Update to the Expiration Duration of Reset Password Link

Link expiration duration for the Set Welcome Password and Reset Password link expiration (in days) option is now set to 1 day by default.

The Set Welcome Password and Reset Password link expiration (in days) option is now disabled for editing. This option is available in the Password and Login Policy Settings: Applied to External Candidates and Agencies page.

This update enhances the privacy of Agency user accounts and external candidate accounts.

Improved Special Character Support in Job Searches

Keyword and location searches in career sites enabled by Career Site Builder now recognize special characters and treat them as if they were regular characters, so that search results are the same whether the term you use includes special characters or not.

The following table shows an example of how search functionality now treats “Quebec”:

Term Used in Job PostingSearch QuerySearch Result
QuébecQuebecReturns job postings that list both Québec and Quebec.
QuebecQuébecReturns job postings that list both Québec and Quebec.

The following special characters are recognized for both keyword and location searches, and are treated as if they were unaccented:

  • é – accent acute
  • è – accent grave
  • ë – umlaut
  • ê – circumflex
  • ç – cedilla
  • ñ – tilde
  • ø – streg
  • ð – eth (capital form Ð)
  • å – bolle
  • æ – ligature
  • œ – ligature
  • ē – macron
  • č – háček
  • ŭ – crescent

This enhancement to improve the search experience for the candidate, as well as to provide more flexibility for persons writing job requisitions.

New Recruiting Career Site Details for SSL Certificate Expiration Email Reminders

The SSL certificate expiration email reminders are improved with additional details that help administrators identify the specific Recruiting career site certificate that is set to expire.

The email reminders now include the following details:

  • RCM Company ID
  • Career Site Builder Site ID
  • Site Name
  • Career Site URL

This enhancement to make it easier for administrators to easily identify which career site is associated with the expiring SSL certificate email reminder.

Enhanced Search Functionality for Redesigned Applicant Workbench

The redesigned Recruiting Applicant Workbench now provides an improved user experience for searching, filtering, and displaying applicants who have applied for specific jobs.

You can now filter the applicants using:

  • Background elements configured in your candidate profile template. For example, previous employment, education, and so on.
  • Applicant first name and last name.
  • Fields defined in your application templates and candidate profile.
  • Keyword search in resume and cover letter.
  • Facet counts for picklist items, such as Country, where you can see the number of applicants.

For example, you can easily find the list of applicants:

  • Who currently live in New York and previously worked for the ABC organization.
  • Who have proficiency in speaking and writing in the French language.
  • Whose resume contains keywords, such as Java, Python, User Assistance, and so on.


The Latest Applicant Workbench is available only for customers who have joined the Early Adopter Care (EAC) Program for Recruiting. Find more details at the Customer Community link in the Related Information section: Early Adopter Care for Applicant Workbench Management – Registration is now open!

New Qualtrics Feedback Opportunity for Recruiting Application Status Change

You can use Intelligent Services events to send information to SAP SuccessFactors Recruiting.

Manage Qualtrics Integrations in the Admin Center now includes the Application Status Change option in the Event Name field’s dropdown list for Recruiting.

Here’s a screenshot of the enhanced feature.

A screenshot of the Edit Integration dialog in Manage Qualtrics Integration shows the fields with the values filled out for a Recruiting integration.

This enhancement was delivered so customers would have a way to get feedback from candidates when their application status changed. This, in turn, can help organizations make appropriate corrections or adjustments to the Recruiting process.

Replacement of Google Universal Analytics for Career Sites

Google is replacing Universal Analytics with Google Analytics 4. Career Site Builder administers should update their configuration settings by July 1, 2023, when all standard Universal Analytics properties stop processing new hits.

Key Dates

Future dates are subject to change.

End of DevelopmentDecember 9, 2022The deprecation milestone after which SAP stops enhancing a product or part of a product. You can continue to use the software, but you should begin planning for a time when it will no longer be available for use. We still fix high-priority bugs.
End of MaintenanceDecember 9, 2022The deprecation milestone after which SAP does not fix bugs or deliver patches for the software. SAP continues to answer your how-to questions. We strongly encourage you to adopt an alternative method for your business scenario.
DeletedJuly 1, 2023The deprecation milestone when a feature is no longer available for productive use. You should now be using an alternative method for your business scenario.

Deprecation Details

Career Site Builder has a new Google Analytics 4 ID field, in Settings  Site Configuration  Site Information. After you configure your Google Analytics 4 account, you can enter this account’s identification number in the new field. Doing so ensures that new hits continue to be processed for your career site after Google retires Universal Analytics on July 1, 2023.

If you’ve been using Universal Analytics for your career site, the existing Google Analytics ID field will continue to be available in Career Site Builder during this transition period. To reduce confusion between the old and new fields, we’ve revised the label of the retiring field from Google Analytics ID to Google Analytics (Universal Analytics) ID.

In Conclusion

We have now covered the highlights of the Recruiting related updates for 2H 2022.

Do you need help managing your SuccessFactors Release cycles?  Download our support services brochure or email info@worklogix.com to see how we can help.

What’s New for Recruiting in H2 2021

As of October 9, 2021, SAP has released their documentation for the H2 2020 release.  In this article we take a quick look at the latest updates for SAP SuccessFactors Recruiting. Preview release is October 15 and production is November 19.  You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here. Let’s get started! We’ve categorized the enhancements below for you starting with what is deprecated with this release.

Deprecation of Data Privacy Consent Statement 1.0

Data Privacy Consent Statement 1.0 will reach End of Maintenance on November 19, 2021 and will be deleted on May 20, 2022.

You must replace the Data Privacy Consent Statement 1.0 with Data Privacy Consent Statement 2.0 to avoid confusion because of parallel or competing features.

To migrate to Data Privacy Consent Statement 2.0, see Migrating from DPCS 1.0 to DPCS 2.0.

Deprecation of Marketing Central in Recruiting

Marketing Central reached end of development and end of maintence on November 20, 2020 and will be deleted on November 19,2021.

Deprecation Details

The deprecation of Marketing Central includes the end of the ability to post jobs using eQuest, Solique, Broadbean, and a version of Recruiting Posting that was accessible from Marketing Central. The Market Job link that was available on the action menu of the selected job requisition is now called Campaign URL Builder.

Deprecation of Job Classification Data Usage from Foundation Objects

Recruiting will no longer refer to Job Classification data from Foundation Objects.

Deprecation Details

Recruiting will now utilize Job Classification data only from Generic Objects. This deprecation will only impact the customers who hadn’t migrated to Generic Objects in the previous releases. The following pages, which were used only for supporting Job Classification Foundation Objects are removed:

  • Job Code Export page in Admin Center.
  • Migrate Job Code Related Picklist page in Provisioning  Company Settings  Manage Recruiting.

Deprecation of Requisition Reports

The Requisition Reports will reach the end of maintenance on November 19, 2021, and will be deleted on May 20, 2022

Deprecation Details

To avoid identical or competing features, SAP SuccessFactors plan to delete Requisition Reports by consolidating reporting capabilities through the Table Reports or Stories in People Analytics. Unlike the Requisition Reports, which can report on job requisitions alone, the Table Reports or Stories in People Analytics allows you to report across job requisitions, applications, candidates, offers, and other recruiting data. Additionally, you can configure the field-level permissions using the Table Reports or Stories in People Analytics, thus making the reports more secure. Therefore, SAP SuccessFactors is deprecating the Reports tab from the View Reports page:

The Report tab will be removed from the View Reports section.

Support for Country/Region Generic Object in Recruiting

SAP SuccessFactors Recruiting customers must now maintain country/region data in the Country/Region Generic Object. The country/region data is used in the backend processing of the two or three letter country codes in the ISO codes list. There is no UI impact for this feature.

  • For existing customers,
    • If you haven’t maintained the country/region data in the Country/Region Generic Object, the data is auto-populated.
    • If you’ve maintained some or all the country/region information, we aren’t going to add or update any entries. You have to manually add the missing country codes to your instance from the Manage Data page in Admin Center.
  • For new customers, the country/region data is auto-populated in the Country/Region Generic Object. The data is populated only when the Recruiting , Role-Based Permission, and Enable Generic Objects options are collectively enabled.

Addition of Time Zone Resilient Date Fields

A new version of some date fields (columns) for Table, Tile, Canvas, and Story reports is available, suffixed with either (Timestamp) or (Date).The suffix in the new fields indicates that the fields are resilient to time zone changes. The fields suffixed with (Timestamp) display a transaction date as per the tenant preferred timezone (or as per the logged in user’s timezone), whereas the fields suffixed with (Date) are independent of time zone and always display the same values. To know more about tenant preferred time zone, refer to the Tenant Preferred Time Zone Available in Admin Center topic.

SAP recommends that the older date columns in your Table, Tile, Canvas, and Story reports be replaced with their newer version, which are time zone resilient. Additionally, you must use only the newer version of the date fields in all your future reports.

Tenant Preferred Time Zone Available in Admin Center

Tenant preferred time zone is the server time zone before servers are migrated to the UTC time zone. You can access it in Admin Center  Company Settings  Platform Feature Settings.Different time zones are used in the system to present date and time information based on business scenarios, including logged in user time zone, browser time zone, tenant preferred time zone, and UTC time zone. In places where server time zone was used, tenant preferred time zone is now used to keep the date and time information unchanged after the server migrates to UTC. However, there are occurrences of date and time information in the system where the behavior changes after the tenant preferred time zone is introduced.

This enhancement is available in the following recruiting area:

  • Posting start and end date in Job Req Audit trail
  • Posted on date on career page
  • Posted date on job listing page
  • Status Date and Date Applied fields in the Jobs Applied page for External Career Site
  • Created date and Last modified date for job req status audit and Job requisition.

Career Site Builder Functions Viewer

The Functions Viewer in Career Site Builder lets you see existing functions that may be in your implementation, and delete them. The functions transform strings in SAP SuccessFactors Recruiting job posting data before they’re forwarded to your career site.

By transforming strings, functions address things such as misconfigurations or style changes. If the Functions Viewer page is blank, this means that your implementation partner didn’t create any functions for your career site in the legacy Command Center.

This enhancement now gives the ability to the Career Site Builder administrators access to view all functions for the career site.

A screen image of the Functions Viewer shows examples of functions that transform strings. One example shows an original string of "St. Paul" with a replacement string of "Saint Paul".

These functions continue to replace misconfigured strings. We created the Functions Viewer so that you could fix the original strings that are coming from the source in SAP SuccessFactors Recruiting.

Self-Service Support for Career Site SSL Certificates

Career Site Builder now has a new feature that lets organizations manage their SSL certificates for the public career sites on their production environments, without the need for Product Support assistance.

The SSL Certificates page in Career Site Builder lets organizations generate their own certificate signing requests, and upload and install both initial as well as renewal SSL certificates directly. Beginning on December 1, 2021, Product Support will recommend the use of the SSL Certificates page for organizations that file tickets for SSL certificate requests. Implementation partners can also use this tool to add or renew an SSL certificate for a customer career site through Career Site Builder.

If you use the role-based permissions available within Career Site Builder, you need to enable the “SSL Certificates” permission 

This image is a screenshot of the SSL Certificates page in Career Site Builder.

Updates to Email Reminder for SSL Certificate Renewals

Career Site Builder administrators get email reminders automatically 90 days before a certificate expires. The content of the email also refers to the new SSL Certificates feature.

Related Information

Setting Up Email Reminders About Expiring SSL Certificates

New Job Boards in the Job Board Market Place

If you are currently using job board or planning to in the future. Here are additional job boards in the Job Board Market Place that you can link to the Recruiting Posting interfaces:

  • Careers.Vic – Australia
  • Get on board – Australia
  • Jobs and Skills Exchange – Australia
  • Aboriginal job board – Canada
  • Careermine – Canada
  • Jobsdb.hk – Hong Kong
  • OLX.pl – Poland
  • Jobfindah – United Sates of America
  • Direct Employers – United States of America

Related Information

Adding and Configuring Job Boards from the Job Board Market Place

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

What’s New for Recruiting in 1H 2021

As of April 9, 2021, SAP has released the documentation for the H1 2021 release.  The preview release will be April 16 and the move to production will be May 21st.  You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here.  New to the release process? For tips on how to manage a release, check out our blog here

For your convenience, we’ve summarized the highlights of 2 legacy items that will require your attention if there are still used in your current SAP SuccessFactors implementation and 6 features for 2021 Recruiting.

Migration of Legacy Quickcard to Latest Quickcard

If you are using this feature for recruiting. You will need to move to the latest quickcard, the legacy Quickcard will be retired/deleted as of May 21st. Transition to the latest quick card will help to maintain consistency with the SAP SuccessFactors Quickcard. Additionally, the latest Quickcard improves user experience with the updated user experience.

Deprecation of Legacy Picklists Management

The legacy Picklist Management tool reached end of maintenance on December 31, 2018 and will be retired/deleted on November 18, 2021.

Support for Posting Jobs to Twitter and Jobvite from Job Postings is Deleted

The ability for posting jobs to Twitter and Jobvite from Job Postings is deleted as of May 21, 2021.

SSL Certificate Renewal Reminders for Career Sites

After a nice long and relaxing weekend. You come back to the office Monday morning and your career site is down because the SSL certificate has expired and now as you struggle to get the career site back up and running again your stress level is at it’s peak again. Well hopefully you will never experience these feelings again with this new feature.

SAP SuccessFactors Recruiting now proactively reminds organizations when their career site’s SSL certificate needs to be renewed.

To avoid career sites from becoming unreachable due to an expired SSL certificate, Career Site Builder offers two reminder methods: A pop-up dialog that appears when logging in to Career Site Builder, as well as the ability to enable email reminders for admin users.

Content Security Policy for Career Sites

Career Site Builder has introduced the Content Security Policy setting, which enables an HTTP header to automatically disallow external domains and only allow the browser to render resources from your domain. This will protect your career site against cross-site scripting attacks.

The content security policy is designed to guard against cross-site scripting (XSS) attacks through the use of a Content-Security-Policy HTTP response header that lets you control the resources allowed to load for a web page. The headers are used in career site pages owned by the organization.

Enhanced External Password Policy Configuration

The enhancement includes increasing the minimum password length and limiting the lock-out threshold. The enhanced external password policy impacts:

  • External candidates creating an account for the first time. 
  • Existing external candidates trying to change their passwords. For example, password reset and forgot password. 
  • Agency users trying to change their passwords.

Ability to Edit Existing Category Page Names in Career Site Builder

Career Site Builder administrators can now edit category names directly, without having to contact Professional Services, an implementation partner, or SAP Support.

In the previous version, the Name field became readonly after the category page was created and saved. Changing a category name was performed in the backend Command Center tool by Professional Services, an implementation partner, or SAP Support.

New Job Status Available in Job Postings Table

You can now see a new job status, Invalid Fields, in the job postings table when the job board’s system sends back error messages because of one or more incorrectly populated fields while posting a job.

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

Creating a Safe and Efficient Recruiting Process using Technology during COVID-19

Companies are hiring! A recent LinkedIn article shows that individual companies are now hiring 10,000s of new employees. This is great news for the economy. We at Worklogix have also seen customers gearing up their recruiting systems. But all this renewed activity in the “New Normal” raises the question “How do we keep everyone safe during the process without sacrificing the candidate experience?” In this blog we share how we’ve helped customers expand their recruiting capabilities with SAP SuccessFactors technology to keep candidates and current employees safe.


Just because there are more people looking for jobs doesn’t mean engagement needs to go down. Quite the opposite–it means now is your chance to engage the most people to get the best talent! If your company isn’t hiring yet, it makes the challenge even more important because without any postings, you’ll need to come up with creative ways to keep people checking back in with your career site. We’ve helped companies integrate with tools like chatbots that interact with candidates to document their interests and create talent profiles that can be used to trigger email updates. If you are wondering how to create talent pools and target them with email campaigns within SAP SuccessFactors, checkout our other blog article “Actively Engage Prospective Candidates with SAP SuccessFactors Recruiting CRM Features“. Email campaign content can range from virtual career fair announcements and updates on postings, to videos featuring real managers describing why they like working for the company and what they are looking for in a good candidate.

Automated Assessments

Assessment Status and Scores showing within Candidate Overview Screen in SuccessFactors

Even prior to COVID-19, we’ve been helping customers sift through 1,000s of candidates with automated assessments. With more unemployed people seeking jobs, there is increasing pressure to comb through even more candidates per posting. Automated assessments can take the form of surveys or even Artificial Intelligence. For example, we’ve help customers automatically send out 3rd party survey assessments immediately upon applying or at other stages in the recruiting process. From there, the candidate can either be automatically disqualified or be sorted into different statuses and/or given a rating to easily compare against others. Assessment status and scores can also be integrated directly into the SuccessFactors user interfac as shown in the screenshot above and even sorted in descending order for maximum visual efficiency for recruiters. We’ve also worked with cutting edge vendors to give candidate similar ratings based on resume and candidate profile content using AI technology.

One-Way Interviewing / Virtual Interviewing

As in-person interviewing takes on new risk, many are turning to one-way interviewing and/or virtual interviewing. We’ve helped customers setup their SAP SuccessFactors systems to automatically trigger 3rd party video interviewing systems when placed in an interview status. Typically, after the status trigger, the candidate gets an email with instructions, perhaps to download an app on their phone. In a one-way interview scenario, candidates are prompted with specific questions and are allowed to record an audio or audio/video segment answering each question. The recruiter then receives the segments in the vendor system and can even get automated system feedback on how the candidate answered. The advantage here in addition to not having to meet in person is there’s no need to work out scheduling issues and the candidate can often re-record until they are satisfied with the answer they have provided. Two-way interview automations often take the form of automated scheduling systems ending in a virtual conference call.

Will I have to work on site once I get the Job?

Depending on the position, this is probably a question on many candidates’ minds when applying to a new position, and one that recruiters should be prepared to answer with confidence. At Worklogix, we’ve helped companies flagging their positions to denote how critical being “in-person” is to the role and even denote what kind of proximity to other people or exposure risk the role may require. By expanding position objects in the SuccessFactors MDF and linking the field to the requisition, recruiters can post positions and communicate with candidates clearly about the on-site expectations of the role are.

Automated Drug Screening and Background Checks

While some companies may choose to forego drug screenings, others like those subject to DOT regulations have no choice. A recent SHRM article talks about the pros and cons and realities of drug testing during COVID. The question seems to be, are we doing more harm by not conducting screenings designed to provide a safe work environment for employees? Giving candidates options might help here. We’ve helped many customers setup automations with a variety of background check & drug screening vendors. Some of these vendors allow candidates to choose from a variety of facilities that may have different safety options candidates can choose from and feel more comfortable. In a typical automation scenario, the candidate is moved to a background screening status in SuccessFactors which triggers a call to the vendor, which in turn sends an email to the candidate to provide needed information and choose a drug screening facility. Results can also be shown directly in the SuccessFactors UI similar to assessment results.

Delaying I-9 Verification

Once a candidate is ready to hire, companies can also delay unneeded on-site attendance by delaying I-9 verification. As you may be aware, the Department of Homeland Security has delayed the need to verify employee work authorization documents. You can read the updates from DHS here. To comply for this, SAP has made updates to the existing Onboarding 1.0 process. You can read the full SAP note on the COVID-19 onboarding process here. For Onboarding 2.0, the US forms will be out as part of the H2 2020 release.

Wrapping up

Online engagement using chatbots and email campaigns, automated assessments, virtual interviewing, flagging positions for work conditions, automated background checks, and I-9 updates are just a few examples of how company recruiting initiatives are working to make the recruiting and onboarding process both safe and efficient during COVID-19.

For more information about recruiting integrations, check out our book here!

Are you working on any similar recruiting initiatives and need help? Email us at info@worklogix.com!

What’s New for Recruiting (RCM/RMK) in H2 2020

As of October 9, 2020, SAP has released their documentation for the H2 2020 release.  You can view the full set of documentation in the What’s New Viewer here.  As a reminder, preview release will be October 16 and production will be released November 20th.  For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here.  For tips on how to manage a release, check out or blog here.  For your convenience, we’ve summarized the highlights of what’s new for 2020 within Recruiting (RCM/RMK) below!

Email Verification with One-Time Password for New Candidate Account

This new functionality will request the candidate to enter a one-time password sent via email (provided by candidate). Once candidate enter the one-time password on the Create account page then candidate will be able to continue with account creation process. This new feature also prevents the exposure of existing candidates’ email addresses to attackers and keeps your candidate accounts secure. It also provides an improved email verification experience for the candidate.

** Please note that this is an opt-out feature meaning that you will need to disable this functionality if you or your client do not want to use this feature.

If your company enables the “Use email as external applicant user ID” functionality, the following will occur:

  1. External candidate provides an email address when creating an account.
  2. SAP SuccessFactors generates and sends a one-time password (OTP) to the provided email address.
  3. External candidate   inputs the one-time password to continue the account creation process.

OData Support for Position Generic Object on Job Requisition and Job Offer

You can now create and update a job requisition for multiple positions using the Job Requisition OData API. You can also create and update a job offer for a position using the Job Offer OData API.

The Job Requisition and Job Offer OData APIs now support business rules with Position.

Filter by Brand in Recruiting Advanced Analytics

Using Advance Analytics, you can filter and drill down by specific brand.

Add to Talent Pool from Inline Resume Viewer

Recruiters can now add candidates to talent pools via the Inline Resume Viewer in SAP SuccessFactors Recruiting, where recruiters could see details about the candidates’ background and interests.

Logo Component for Career Site Custom Headers

There is now a way to add a logo to a custom header for your career site pages in its own logo component rather than the Image component, so that you can specify logos that are optimized to display in desktop and mobile display settings.

There are two ways to add a logo into a header: Using the regular logo tab for headers, and the new method of adding a logo component in a custom header. This allows the use of different sizes logos for custom headers for different display settings, such as desktop and mobile.

Career Site Meta Images for Social Media Posts

Meta images can now be added using Career Site Builder to associate them with your career site in social media posts.

Third-party sites, like Facebook, LinkedIn, Twitter, and Microsoft Teams, allow you to associate an image when you post a link and information for your career site. Meta Image setting is located in Appearance Styles -> Global Styles -> (Brand) -> Main, this will allow to specify one image per brand. Each available brand can have separate meta image; otherwise Career Site Builder uses the meta image specified on default brand.

Google Tag Manager and Google Analytics in All Career Site Pages

Google Tag Manager and Google Analytics IDs can now be used in all career site pages, including those that are administered in SAP SuccessFactors Recruiting, such as the Job Application, Candidate Profile, Login, and Create an Account pages.

To enable the settings, navigate to Settings -> Site Configuration in Career Site Builder.

SEO Settings in Career Site Builder

By default, Career Site Builder generates a Top Jobs page that lists links to search results pages based on the most frequently searched terms. You can now refine your search-engine optimization settings and have better control over how you present jobs in your career site. In addition, you can demote specific terms to display at the end of the result set, or prevent search engines from indexing the auto-generated pages created by the Top Jobs page as well as the Top Jobs page itself. These settings now can be controlled by Career Site Builder administrators

  • Terms to Demote – terms you include in this field are automatically demoted to the end of the result set.
  • Terms to Avoid – when you add terms in this field, Career Site Builder adds a noindex value to prevent search engines from indexing them, and also suppresses them from being part of the Top Jobs results.
  • Noindex Top Jobs – Career Site Builder adds a noindex value to these auto-generated pages, as well as to the Top Jobs page itself.

See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.