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  • SAP SuccessFactors Job Profile Builder Talent Management Integration

    SAP SuccessFactors Job Profile Builder Talent Management Integration

    SAP SuccessFactors Job Profile Builder (JPB) is a tool used to create and maintain job profiles associated to job roles. Job profile content can be used when creating job requisitions but it can be used for much more. JPB is integrated with many HCM modules and the key that ties all of these modules to Job Profile Builder is job roles.

    The job profile components can be used in many modules. These components are useful in many areas of SuccessFactors including:

    • Performance Management
    • Career Development
    • Succession
    • Employee Profile

    First, let’s look at a job profile. Job Profiles are tied to job roles within a job family. The profile can include education, skills and competencies to associate with a job role. This information can get pulled into a req and the position associated with a job will inherit its properties.

    An example of a job profile is shown below.

    Job Profile

    Competencies are a very critical component of a job role. The competencies are selected from a competency library, most notably the SuccessFactors 2.1 Competency Library. Once the job roles are created, competencies are selected to map to roles. Positions associated with a job will then have these competences that can included as requirements on a job req or a way for an employee to track progress on goals.

    As you see below, for a role, a competency library is selected and then competencies can be added.

    Mapping Competencies to a Job Role

    Job codes, skills, competencies and talent pools can be mapped to a job role. Job codes associated with the roles will inherit the skills and competencies. An example is shown below.

    The job role below has a job code, 8 competencies, 4 skills and a talent pool mapped to it.

    Job Role with Mappings

    This means that all positions associated with a job code will then have the associate skills and competencies.

    Performance Management
    Any job related competencies can be included on performance form template. This allows an employee to be rated on their job specific competencies.

    When a form is generated, all competencies associated with the employee’s role will be pulled in when a performance form is generated.

    Role Competencies on PM Form

    Development Goal Plans

    Development goals can have have competencies added. This is especially useful when using Career Worksheet which we will look at next,

    Competencies on Development Goal

    Career Worksheet
    The Career Worksheet is a component of Career Development and is used by an employee to discover development opportunities based on roles that may wish to grow in to. The Career Worksheet is also dependent on job roles and their job role definitions, mapped competencies and expected competency proficiency ratings.

    Job profiles will appear throughout the career worksheet, when browsing roles, viewing suggested roles, viewing career paths to name a few.

    The employee selects future or targeted roles to view along with the job role’s associated competencies. The worksheet identifies competency gaps which highlight development areas that the employee needs to work on.   The worksheet also illustrates how ready an employee is for the targeted role based on their competency proficiency. The worksheet may also be used to view career paths and suggested future roles.

    Competency mappings to roles are the sole source of competencies listed on the career worksheet. Only ratings from completed forms are displayed in the career worksheet.

    A job role will require a number of competencies and each competency should have an expected proficiency level rating. An employee’s readiness for the role depends on whether the employee’s proficiency rating for the competencies meets the expected ratings.

    The system uses the Career Worksheet readiness cal­culation to compute a competency match score which compares the em­ployee’s competency rating with the ex­pected rating for the role.

    An employee can browse career paths and suggested roles from their Career Worksheet. Employees can proactively prepare for that next step. By discovering the competencies and skills needed to exceed in a job role, the employee can create development goals that align with a targeted role. This gives employees a sense of empowerment to develop skills, behaviors and competencies to prepare for future roles.

    Suggested Roles

    Suggested roles can be based on career paths or through an algorithm based on a set of criteria. The suggested roles can be a combination of competencies, targeted roles, career path and roles selected by peer. Clicking within any role will will display the job profile, Selecting a role will add it to the employee’s career worksheet in order gauge their readiness for the role.

    Suggested Roles

    Clicking the plus sign will add the role the employee’s career worksheet.

    The employee can view job roles based on job family. Selecting any will add the role to career worksheet.

    View

    Career Path

    Once a target role is selected, the career path for the role can be viewed. This gives the employee a chance to see the job role progression. Job profiles for the roles in the path may be viewed as well.

    On the Career Worksheet, the job profile of a targeted role may be viewed.

    Career Path for Target Role

    All of the job roles that have been configured for a career path will display. The targeted role will be highlighted. Clicking on the information icon give the employee a view of the job profile which can be used to help them decide if that is a job they may like to grow into.

    Job Profile

    Role Readiness Form

    The Role Readiness form is launched from the Career Worksheet by the employee and is used to rate how proficient they are in the competencies needed for any future roles that they selected.   The form is used to help employees plan their career development and identify areas of  development needed for the future roles. 

    Role Readiness Form

    Readiness Meter

    Once the form has been completed, the readiness meter on the career worksheet will show how ready the employee is for the targeted role.

    Readiness Meter

    Gap Graphs

    There is a gap graph for each competency comparing the last competency rating of record for the employee with the expected rating for that role. All job roles mapped to a competency will be included.  The graph shows the actual competency rating from the latest rating form against the expected rating for the competency.

    For any large gaps for the competencies, the employee may decide to add a development goal to help them become more proficient. This will add the development goal to their development plan. The development goal will also show the linked competencies.

    Succession

    Job roles can be tied to talent pools. When a talent pool is mapped to a job role, all positions tied to the job code will then become members of the talent pool. Talent pools associated with a position display in the position card when accessed from the Succession Org Chart or Position Tile view.

    An employee’s talent card will also show the talent pools their position is associated with as seen below.

    Talent Pool on Talent Card

    The Position card will also show talent pool successors.

    Position and role information may be viewed as well. Within the Succession Org Chart, when viewing a position, the associated job role details may be viewed. Clicking ‘View Role Details’ will open the job profile associated with the role.

    Role Details

    Employee Profile

    The skill profile is linked to JPB.

    Employees can add skills whick can be used for employee development and succession planning,

    Skill Profile

    Conclusion

    I hope you can see that Job Profile Builder can be used beyond Recruitment. The job profiles created can be extremely useful in developing the people within your organization and not just for finding new talent.

    For more information on the Job Profile Builder and Talent Management Integrations, check out our book here!

  • Cataloging Skills in the Job Profile Builder

    Cataloging Skills in the Job Profile Builder

    Photo by cottonbro from Pexels

    Introduction

    The Job Profile Builder is a valuable tool that helps companies categorize their positions into groups of jobs. Each job profile contains descriptions of what functions that job performs, qualifications needed to perform the job, etc. For more information on the Job Profile Builder in general, see our article Job Profile Builder: An Introduction.

    In this article, we go into further detail on how to catalog skills within job profiles. As a company explores what jobs to create and how to catalog their jobs, one of the most important distinguishing characteristics to identify those jobs are the skills and qualifications needed for the job.

    Adding Skills in Manage Job Profile Content

    The list of available skills for jobs in SAP SuccessFactors are defined in the “Manage Job Profile Content” screen (just type “Manage Job Profile Content” in the search bar and if you have admin access and the screen name will come up for you to select). You can see in the screenshot below the list of available types of content SAP allows you to create slot populate on a job profile.

    Types of Job Profile Content

    You can edit the list of available items within each of the categories shown above. Some of these categories are pretty obvious on how to populate with options. For example “Education – Degree” and “Education – Major” would pretty obviously contain lists of degrees and majors that are relevant to the company. The same can be said for certifications and interview questions. Interview questions you create here will show to recruiters. Certifications is where you would list of the certifications relevant to your company’s industry. However, some of these other items can be a little more difficult to understand. A prime examples is “Skill”. This is a very broad term. So how do we go about creating a list of available skills?

    If you click “Skill” from the drop down shown above, you will see a list of the skills currently cataloged in your system as shown below.

    Job Profile Content Skills View

    Now, we will take a look at how to add a skill from the library as a demonstration of what makes for a good skill in the SAP SuccessFactors Job Profile Builder. From the screen shown above, we can click the “Add Skills from SuccessStore” link. The screen will update as shown below.

    Adding a SuccessStore skill based on job family and role

    There are two ways to browse through the catalog of skills. The first way shown above is through families and roles. This method associates the skills to a particular role within the standard SuccessStore catalog. You can learn more about job families and roles in Job Profile Builder: An Introduction. We recommend that if you want to add skills for a standard role within the catalog, that you add them from the “Set up Families and Roles” screen instead as shown below. This will actually add the role and family itself along with the skills instead of just the skill with no role.

    Adding all mapped skills when adding a Job Role

    The second way to add skills is shown below is to browse through skills that are not assigned to a particular job role but are organized through categories and groups by choosing “Unassigned Skills Browsed by Category” in the drop down in the upper left corner of the screen. You can simply think of categories and groups as two levels of organization to catalog your skills: categories being the highest level which contain groups and groups containing the individual skills. To choose a skill, click a category and then a group, and then click the name of skill(s) you want to add and click “add” as shown below. It might seem a little confusing as to why SAP created both a role taxonomy and a skill category taxonomy to search through skills, but when you consider that not everyone uses the standard roles library from the SuccessStore it makes sense to have another way to categorize skills.

    Adding a SuccessStore skill based on Category and Group

    When you return to the main screen as shown below, you will see the skill added to your local catalog of skills. You can then click the gear icon and choose “Edit” to look at the specific contents of the skill.

    Selecting a skill in your library to edit

    Here in the “Edit: Skill” screen shown below you can see all the predefined content for the skill from the SuccessStore. SAP SuccessFactors skills consist of a skill name, a library name, a category, and a group to help organize the skill into a taxonomy. Getting into the detail of the specific skill, we see the definition and then 5 different proficiency levels (1 being the most basic and 5 being the most advanced – this scale is pre-set and cannot be changed). Looking at the fields and values on this screen, you can start to get an idea of how skills can be useful to define exactly what skills are required and at what specific level and what criteria define that level when interviewing someone for a job posting or guiding someone towards promotion or working with someone to remediate job performance. Now that you have a good understanding of what a skill looks like, you can continue to add or edit skills in the screen shown above. To add a skill from scratch, click the “Create Skill” link in the upper right corner of the screen. This will also take you to the screen shown below but with all the fields blank.

    Creating and editing skills

    Adding Skills to Job Profiles

    Once we have a list of skills defined, we can start to add them to our individual job profiles (or if you downloaded the predefined skills when you downloaded the SuccessStore job family and role, the skill will already be there when you create the profile). For info on how to create a job profile see Job Profile Builder: An Introduction. You can see in the screenshot below, when we look at an existing job profile or create a new one in the “Manage Job Profiles” screen, the skills show up in the area specified for Skills in the job profile template. You can mouse over the skills section to add or edit skills. For each skill added you will also need to specify the proficiency level expected for the job. So for example we have added the “Account Manager” role and all associated skills to our library in one of our earlier screenshots. When we create a new profile for the role, the skill “Account Management” is automatically added at level 3 proficiency, “Building and Managing Teams” at level 3, etc.

    Skill assignments within a job profile

    Conclusion

    By now you should have a good understanding of what Job Profile Builder Skills are and how to create them on your own, pull standard skills from the SuccessStore library, and add them to a profile. With some good examples shown here and available on the SuccessStore, you should be able to start building your own library of skills specific to your company needs and associate them to your job profiles and roles. Adding these skills can be valuable for recruiters looking for guidance on what to look for in a candidate, or for employees looking to develop themselves for their next role.

    For more information on the job profile builder and other talent management modules, check out our book here!

    Do you need help setting up your Job Profile Builder? Contact us at info@worklogix.com.

  • SAP SuccessFactors Calibration Part III – Create Calibration Sessions

    In the previous two calibration related blogs, we learned how to configure the Calibration module in Provisioning, and we reviewed how to set up role-based permission, created a calibration template and defined the calibration settings.

    Here we will explore the various ways to create a calibration session.  We will see how an admin may create one or more calibration sessions using the “Manage Calibration Sessions” tool.  We will also learn how an admin may create multiple sessions using the “Mass Create Calibration Sessions” tool. We will also review the methods a manager may use to create their own calibration session.

    What is a Calibration Session?

    Before we begin, let’s have a quick refresher. A calibration session is a forum where managers convene to discuss the performance of their employees to achieve agreement on fair, objective performance ratings. The session is used to compare performance ratings for those being calibrated, make changes to ratings, add comments, and review the outcomes of a given calibration cycle.

    Manage Calibration Sessions

    We will begin by looking at the options found within “Manage Calibration Sessions”. This role-based permission is granted to the admin role and to any role that will be responsible for creating or editing calibration sessions. An example of the overview screen is shown below.  Here new calibration sessions may be created, and existing sessions may be edited, cloned, deleted, or exported.

    Manage Calibration Session Overview

    For existing sessions, the name of each session displays with its associated calibration template, the session status, the number of subjects and participants and name of the facilitator. The session statuses include the following:

    • Set up – session has been created and validated but it has not been activated yet.
    • In Progress – session is activated, session is open and not finalized yet.
    • Approving  – phase between In Progress and Approved. Finalize button has been clicked but finalization has not completed yet.
    • Approved  – session is finalized, ratings are approved and session is complete.
    • Deactivated – an In Progress session that has been stopped.  Deactivating a session allows for changes to be made.  Sessions must be reactivated to return to In Progress status.  

    It may be helpful to understand what validating and activating mean as well. After a session is created, it must be validated. The validation process checks to make sure subjects have performance forms and the forms are in the calibration step. If validation is successful, the session may be activated. Activating a session makes it ready for the facilitators, owners and participants to access the session to begin the calibration process.

    There are also export, filter and search options. One or multiple sessions may be exported to an Excel workbook. There is a record for each subject which contains basic information about the session. The filter option is helpful to find a specific session when an organization has a large number of calibration sessions. Sessions can be filtered by name, status, facilitator or number of subjects or participants. There is also a search option, the admin can quickly find a session by typing a part of a calibration session name in the search box.

    Create a Calibration Session

    During the session creation process, you will identify the time-frame the session is applicable to and identify the calibration template being used.  You will also designate users to:

    • Run the session (Facilitator)
    • Act as back-up (Co-facilitator)
    • Own the session (Owner)
    • Provide input  (Participant)
    • Be calibrated (Subject)
    • Have access to all session data for a calibration template (Executive Reviewer)

    The creation process involves three tabs:   Basic Info, People and Validation.

    A new session may be created by clicking on the Create New button or cloning an existing session.  Cloning a session will create a copy of an existing session that you may use as a starting point to rename and make updates to.

    Basic Info Tab

    The Basic Info tab is shown in the example below.

    Create Calibration Session – Basic Info

    The Basic Info tab is used to name the session, identify the calibration template to associate the session with and to select the session owners and facilitators. Required fields are the session name, associated calibration template, and session owner(s).   

    A session owner would be a manager with more than two levels reporting to them. A session may have multiple owners. The default setting is Select subjects and participants automatically according to the owners.”  When designating an owner, the direct reports of the owner automatically become the participants of the calibration session. Additionally, the direct reports to the participants become the subjects of the calibration session.

    This setting will add the participants and subjects to the People list in the second tab.  Participants would be all users one level down from the owner. Subjects would include all users two levels down from the owner. 

    The admin’s username defaults as the facilitator but this may be changed.  A second name added becomes the co-facilitator although a co-facilitator is not required.

    It is possible to upload one attachment which would be visible in the calibration session.  Rating descriptions or distribution guidelines are examples of attachments that could be used.  

    Planned activation date is the date that the session is activated and ready for use.  Session date is the start date of the calibration session and location is the where the session will take place.  These three fields are optional.  Save the tab with your entries and then go to the People tab.

    People Tab

    The People tab is used to add or edit participants and subjects for the session.  The People tab is divided into three sections: User Search, Search Results and Session Members as seen in the example below.  If the “Select subjects and participants automatically according to the owners” option was checked on the Basic Info tab, the session members will be populated in the far-right panel as seen in the example below.

    People Tab

    However, any of these names may be removed or additional ones added.  To add additional session subjects or participants, you may find names using a search by filter, group or org chart.

    Search by Filter is the default search. The standard filters are Division, Department, Location, Name, Username and Job Code. The custom calibration filters added to the data model will be available as filter fields as well.   The search results display in the middle section of the tab.

    Any employee that displays in the search results can be added as a participant of the session. The role-based permission for the user that is creating the session may only add subjects that are in the role’s target population. An example of the People tab is shown below.

    Based on the selections that had been made on the Search Results Fields tab on “Manage Calibration Settings”, the search results section may have additional display fields available by clicking on the wheel icon.  The fields selected will then display as additional columns. Any of the default return fields may be deselected as well.

    Display Options

    Select a user in the search results section and click the “Actions” dropdown listing to add the name to the participants or subjects. This will populate the session members list in the far-right panel of the tab. An example is shown below.

    Add Subjects or Participants

    The session member panel displays the owners, participants and subjects. You may select one, many or all to names to remove from the session. An example is shown below.

    Owners, Participants and Subjects

    There is also a Send E-mail button on the People tab. Clicking this button will display a screen to create an e-mail.  The owners and participant names default into the “send to” address but the entries may be modified. There is also a subject and message area.

    Validation Tab

    After entering the session info on the Basic Info tab, selecting who will be part of the calibration session on the People tab and saving the session, the session must be validated.  This takes place on the third tab called Validation. This step must be completed in order to make the session ready for calibration.

    On the Validation tab, the system completes a series of checks that includes verifying that every subject has a performance form and that each form is in the calibration step. Any errors are displayed and must be resolved before activating the session. Warning messages will not prevent validation. If validation fails because forms have not been routed to the calibration step yet, there will be a button that displays to move the forms to the calibration step. Once the forms have been routed and there are no other issues, “Validation finished.  No problems found.” message will display and the Activate button will be active as seen in the example below.

    Validation Tab

    Activating a session makes it available for the calibration session to begin. After clicking the Activate button, a confirmation popup displays to verify activation.  Once activated, an e-mail may be sent to the facilitator, owner and session participants.  The recipients, the pre-populated e-mail subject and message may be modified prior to sending.  The session status is now “In Progress”. The session is now available to all of the participants for review.  The facilitator would be able to start the calibration session as well.

    This method of creating and activating calibration sessions is manageable when there are only a small number of sessions to create.  We will look at another tool that the admin may use to create, validate and activate calibration sessions in bulk.

    Mass Create Calibration Sessions

    There is a function that enables the admin to create multiple calibration sessions at once.  In addition, these multiple sessions may be validated and activated in mass.  The “Mass Create Calibration Sessions” tool is used. Using this feature assumes that the calibration settings have already been configured and the calibration template created. An example is shown below.

    Mass Create Calibration Sessions

    There are four steps to perform on this screen:  validate the import file, create sessions, validate sessions and activate sessions. The admin will receive an email after each step with with any errors or warnings. If there are any errors, they must be corrected before moving on the next step.

    Step 1: Validate Import File

    To start, the calibration file template must be downloaded. The template provides the file layout used to create the calibration sessions. Click “file template” seen in the introductory text at the top of the screen and open the CSV file. An example of the file is shown below.

    Template to Upload Sessions

    The file columns represent the same fields that are used when creating a calibration session manually via Manage Calibration Session. Create a row on the file for each calibration session that you wish to create. Similar to creating the calibration session manually, the same fields are required: session name, the calibration template associated with the session, and the session owner.

    There are some fields that are worth mentioning.

    If the Facilitator field is left blank, the system defaults the facilitator to the person who uploaded the file. If you wish to list a facilitator and co-facilitator, list each username in the same row separated by the bar delimiter “|”. 

    The Session Owner field contains the username of the session owner.  If there are multiple owners, list each in the same cell separated by the bar delimiter.

    If populating the date fields, the date format is based on the localized format of the user uploading the file. The file needs to use CVS format when uploading.

    There is a checkbox option, “Select subjects and participants automatically according to the owners.” This is the same option available when creating a session manually. By enabling this option, all of the managers reporting to the owner identified on the file become participants in the session. Individual contributors reporting to the participants become the subjects. Enabling this option eliminates the need to individually identify the participants and subjects to include in a session.  Therefore, no entries are added in the participants and subjects columns.

    The file may also contain rows for sessions that are not based on the owner’s org hierarchy. In this case, the participants and subjects must be entered on the file in the appropriate columns.

    For each session, enter all of the participants in one cell separated by the bar delimiter. Similarly, enter all of the subjects in one cell separated by the bar delimiter. Continue to add rows to the file for each unique calibration session you wish to create. You may create sessions that use different calibration templates. An example of a file to load is shown below.

    Sample Import File

    Once the file is populated and saved, it must be uploaded and validated. The file needs to use CSV format when uploading. The validation checks for formatting issues or missing fields. An example of importing the file is shown below.

    Import Mass Create Sessions File

    After the file is validated, the admin will receive an e-mail with the status of the import.  For issues, the e-mail will contain validation errors. If there were any errors, the file must be corrected, saved, uploaded and validated again.

    Step 2: Create Sessions

    Once the file is validated successfully, the sessions may be created. The admin will need to return to the Mass Create Calibration Sessions tool to create the sessions. Make sure the file name is listed and click on the step 2 button, Create Sessions. The admin will receive an e-mail upon completion. If there are no errors, the sessions have been created and the status of each calibration session is now “Setup”. In the e-mail, the session ID for each session is listed and will need to be referenced when validating the sessions in step 3. An example is shown below.

    Mass Create Job Status E-mail

    If there are errors, make the corrections, save the file and repeat the step until it is successful.

    Step 3: Validation Sessions

    The admin will need to return to the Mass Create Calibration Sessions tool to validate the sessions. Make sure the file name is listed along with the session IDs from the e-mail from step 2. Click on the step 3 button, Validate Sessions. An example is shown below.

    Validate Mass Sessions

    The validation that occurs after the sessions are created checks the permissions, ensures that the subjects have forms, the forms are at the calibration step, and there are no inactive users. The admin will receive an e-mail with the status of the sessions.  If there are no errors, the session is ready to be activated. Only Setup or Deactivated status sessions may be validated.

    Step 4: Activate Sessions

    The admin will need to return to the Mass Create Calibration Sessions tool to activate the sessions. Make sure the file name is listed and click on the step 4 button, Activate Sessions. The admin will receive an email that shows if activation was successful. If so, the status for the sessions is “In Progress” and calibration sessions may begin.

    Mass Delete Calibration Sessions

    In a situation where calibration sessions need to be recreated, the existing sessions must first be deleted.  It is possible to delete the sessions in bulk. Facilitators and co-facilitators may delete sessions as long as these calibration roles have the delete permissions.  The permissions to delete In Progress sessions and Approved sessions was set on the Permissions tab in Manage Calibration Settings. Multiple sessions may be deleted at once by using the path Home menu and selecting Calibration.  All the sessions that the facilitator has permission will display. An example is shown below.

    Delete Sessions

    To mass delete sessions, the facilitator may select any or all sessions and click the trash can icon on the top right side of the screen.  Any sessions that cannot be deleted due to permissions will be listed in the confirmation popup. Any of the other sessions may be deleted, upon confirmation, the sessions are deleted and removed from the session list.

    The facilitator may also use Manage Calibration Sessions to delete multiple sessions as shown below. However, each session must be selected and deleted individually. Sessions in any status may be deleted.

    Delete Session using Manage Calibration Sessions

    Manager Create Session

    There is an option to permit managers to create calibration sessions for their own teams. “Enable Manager Calibration Session” would have to be enabled on the Global Settings tab of “Manage Calibration Settings” in order for this to work.

    The manager would navigate to the Calibration page from the home menu.  As seen in the example below, the manager would see a “Create New” button to start a session directly on the Calibration sessions screen. 

    Manager Create Session from Calibration

    The manager would have to select the calibration template that is linked to the performance form to be calibrated, name the session and identify the number of levels to include. If the user is a high level manger, he will be prompted on how many levels to include in the session. For a manager with direct reports only, the only level option will be “Direct Reports“. An example is shown below.

    Create Session

    In order for a session to be created, all of the subjects must have the performance form associated with calibration template launched and each form must be in the calibration step. Otherwise an error message will popup. Using this method relies upon an admin creating the forms associated with the calibration template and routed the forms to the calibration step if necessary. If the forms are created and in the calibration step, the manager will go directly into the calibration session.

    The manager will also have the ability to delete their session by going back to the Sessions tab in Calibration.

    Manger Create from Team Overview

    There is an additional feature that permits managers to create calibration sessions in the Team Overview page of Performance Management.  This feature only permits sessions to be created for a manager’s direct reports.

    The following are required to use this feature:

    • Enable Team Overview Access Permission” is enabled in “Performance Management Feature Settings”.
    • Manager role has permission for Team Overview Access.
    • “Launch Calibration From PMv12 Team Overview” is enabled on the Global Settings tab of “Manage Calibration Settings”.
    • Manager Template” tab of “Manage Calibration Settings” identified the calibration template to use in PMv12 Team Overview page.
    • PM form being calibrated is associated with the calibration template in the Data tab of “Manage Calibration Templates”.

    Performance forms have to be in the calibration step which is identical to the process for a manager creating a session directly in “Calibration”.  The manager would go to Performance>Team Overview.  The Calibration button will appear on the top right side of the screen as shown in the example below.

    Create Calibration Sessions via Team Overview

    Clicking the “Calibration” button  will open the calibration session. If forms are not yet in the calibration step, an error message will display. The manager would need to go back into the performance forms to complete the review step and submit them before the calibration session may be created. This could also be accomplished in Team Overview.

    Wrap Up

    We have now seen the methods to create and delete calibration sessions by both an admin and a manager.   In the next blog in the Calibration series, we will walk through the steps of a calibration session.  

  • An Introduction to 360 Evaluations in SAP SuccessFactors

    An Introduction to 360 Evaluations in SAP SuccessFactors

    As year-end approaches, it is common for many companies to take a second look at their employee performance and goal setting processes. In the past few weeks, I’ve been helping multiple companies revamp their employee performance processes. While some are just tweaking current forms and processes, others are considering including a new and often enlightening process – 360 evaluations.

    What is a 360 evaluation?

    The idea behind a 360 evaluation is to get a picture of how others view your performance from all angles. This means that in addition to getting feedback from your manager (top down), you also get feedback from your own direct reports (bottom-up), peers (side), and even external sources (vendors, business partners, customers, etc.).

    Why do companies implement 360 evaluations?

    Receiving feedback from a variety of sources helps create a more complete picture of how an employee is performing and/or perceived to be performing from different angles. 360 evaluations can help uncover trends and gaps in these different angles. For example, a manager may consider an employee a top performer, but when feedback is asked from peers or external sources on an anonymous basis, the employee might get different feedback (“He’s always on top of his own tasks, but sometimes at the expense of the team as a whole when we need his support”). Similarly, an employee may not be considered a top performer by a manager, but feedback from others could reveal a lot of solid performance feedback into which the manager never previously had sight (E.g. “She’s been so helpful in getting my career on the right path and helping me with work tasks at the expense of her own!”). Allowing this feedback to come to light can help employees and managers work to truly improve employee performance. We’ll take a look in a moment at how SAP SuccessFactors 360 evaluations aid in attaining this kind of feedback.

    Walk-through of a 360 form in SAP SuccessFactors

    360 forms are launched just like performance forms are. However, it is important to note that 360 forms use a separate screen for launching (don’t worry, this screen pretty much works the same as the other launch forms screen you are used to. After picking a target population, the admin can launch just like a normal performance form.

    Search bar showing separate launch screen for 360 forms

    360 forms will also show up in the performance inbox like other performance forms, but with a different icon. It is important to recognize that 360 forms use a template type than regular performance forms and get treated slightly differently in these respects.

    View of Performance Inbox with both 360 and regular performance reviews

    Once the first person in the route map gets the form (in this case the employee), they need to choose who will be involved in the evaluation. The system can be configured to default in people for categories like direct reports, manager, and peers.

    Employee nominates raters step of 360 review

    Users also have the option to add external participants as shown below by simply providing a first name, last name, and email and then choosing in what category the person should be included.

    Adding an external participant

    Once the user is finished adding participants, there is usually an approval step prior to the evaluations being sent out. Evaluations can be designed using sections similar to those you are used to seeing in a standard performance review form. There are sections for objectives, competencies, as well as an introduction and a section for the subject’s information. Unlike regular performance forms that can be configured heavily on the online editor in “Manage Templates”, 360 forms can only be fully setup by partners or SAP (though much of the config is done in the online editor).

    For internal participants, the evaluation is sent to the user’s performance inbox like the typical performance reviews where they can then open the form as shown below.

    360 Review Form Sent to Evaluator

    In the case of external participants, after approval of the evaluators, an email is sent with a link that allows external users to access the form. This can be a security consideration for some organizations since the link is only as secure as the receiving email system.

    After all evaluations have been completed, the form is put in the completed status and the employee / manger / etc can view the results depending on permission settings. You can see an example completed performance form below.

    Completed Review showing Anonymous ratings

    One key advantage of the 360 form in SuccessFactors over the typical annual performance review is that the 360 feedback comments and ratings can be made anonymous. Obviously the user would know who their manager is, or they might be able to derive who the other evaluators are based on category if there are only one or two – so the forms allow you to configure minimum counts in each category as well as rollups to combine categories to help keep anonymity. The user can click on the link for each reviewer to see the details of each review and create an HTML or PDF printout of the details as shown below.

    Printed Detail of Individual Review Feedback

    The form also has a nice detailed report showing the combined feedback comments and overall ratings by category. This can help the employee and manager understand where any gaps between self and manager evaluation ratings may exist along with other types of ratings from other categories. For examplem we can see below there is a large gap between the manager’s perception and the employee and other’s perception of “Prioritizing and Organizing Work”. Perhaps the manager is getting too much priority and the employee needs to focus on the work the team as a whole needs completed!

    Wrap Up

    After this quick walkthrough, hopefully you can now see the advantage of 360 forms as an insightful tool to get employee performance feedback from a variety of sources and understand what a typical end-to-end 360 process looks like.

    For more information about 360 forms and other talent management modules in SAP SuccessFactors, check out our book here!

    Do you need help implementing or changing your 360 form or other performance and goals processes? Contact us at info@worklogix.com.

  • COVID-19 Threatening your Business Continuity?  Try Succession and Development to Promote Internal Mobility.

    COVID-19 Threatening your Business Continuity? Try Succession and Development to Promote Internal Mobility.

    opened brown door
    Photo by Matthew T Rader on Unsplash

    With so many jobs lost, we all need to hunker down and concentrate on keeping our current jobs until things get better right? Nothing could be further from the truth!

    Realizing the Need

    Just last week, I had a call with a customer who wanted to re-examine their Succession Management process. They had the system set up. They didn’t really use it. Then COVID hit. Like many companies, the organization underwent a lot of changes and left a lot of resource gaps. Now they are realizing they could have been better prepared and are looking to quickly ramp back up their succession process. They are not alone.

    Throughout this year, I’ve had the pleasure of serving on HR.com‘s advisory board for Internal Mobility, Succession, and Career Development. The organization just recently published the results of the cross-industry study we board members helped create. From what I see, the survey results are consistent with what I am seeing in the example I described above. Let’s take a closer look at the facts!

    First off, most organizations recognize they don’t have an effective succession management and/or planning process in place. In addition to only 40% of companies agreeing or strongly agreeing that their process is effective as shown below, another survey question revealed that only 26% have a succession management system in place.

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    Furthermore, the survey also found that only about 1 in 5 companies have considerable job mobility within the organization.

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    At the same time, companies realize that business continuity (e.g. keeping the lights on!) is the most important reason to promote succession management and internal mobility.

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    Recognizing The Gap

    So let’s get this straight, companies recognize that Succession and Internal Mobility are important, but they don’t currently have good systems and processes in place to support them. So why don’t more companies get their Succession Management systems and processes up and running? The problem is, most organizations don’t consider Succession Management important to the organization.

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    The gap here is that the process really is important for the reasons these companies have already realize and just not acted up (remember what we said about keeping the lights on?). And many companies right now are starting to realize this the hard way during COVID as employees leave both voluntarily and involuntarily and large resource gaps are being felt because of this process gap. I can only attribute this trend to “perception” since the facts point to a real need here. I think it is time to end this perception!

    Is It Worth The Investment?

    If I invest in a Succession and Development Management strategy, is it really going to work? The answer is “Yes!” The survey found overwhelmingly that those organizations who are internal mobility leaders, it is easier for employees to move to new positions. Making it easy for employees to move from one position to another makes it easier to fill critical roles with people your organization already knows and trusts rather than going through the expense and risk of recruiting externally (which many companies are still unable to do at all at the moment with some still experiencing hiring freezes).

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    OK, I get it, I need Succession and Internal Mobility! How do I get started?

    There’s a ton of ways! We’ve talked a lot about Succession Management – which involves tagging which roles are critical to the organization and identifying how to fill those roles. This can help you define who to develop and what they need to develop. But of course, that means investing in employee development itself! Not surprisingly, the survey found a similar trend here. Almost half of companies reported they did not have a development process or program!

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    What’s more frightening, is that during the Pandemic, when the concentration should be on developing the fewer employees many companies are trying to make more effective, the opposite seems to be happening. 47% of companies saw decreases in employee development.

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    At the same time, employee demand for development opportunities has increased! 75% of companies saw that employees are looking for development opportunities!

    Source: HR.com’s Internal Mobility Webinar Nov 5, 2020

    Once again, there is a huge disconnect which helps explain further why many company strategies are out of alignment with the needs. Only once employees are able to develop their skills and competencies in order to meet the needs of critical roles will they will be ready to start filling those critical roles.

    There are a lot of specific strategies companies are using the promote internal mobility and fill their succession management strategies. To find out more information about the different approaches companies are taking to implement their Succession and Development Strategies, you can download the full survey at HR.com or contact info@worklogix.com to talk more about your strategy!

    For more information about Succession Management and other talent management modules in SAP SuccessFactors, check out our book here!

  • Creating a Safe and Efficient Recruiting Process using Technology during COVID-19

    Creating a Safe and Efficient Recruiting Process using Technology during COVID-19

    Companies are hiring! A recent LinkedIn article shows that individual companies are now hiring 10,000s of new employees. This is great news for the economy. We at Worklogix have also seen customers gearing up their recruiting systems. But all this renewed activity in the “New Normal” raises the question “How do we keep everyone safe during the process without sacrificing the candidate experience?” In this blog we share how we’ve helped customers expand their recruiting capabilities with SAP SuccessFactors technology to keep candidates and current employees safe.

    Engagement

    Just because there are more people looking for jobs doesn’t mean engagement needs to go down. Quite the opposite–it means now is your chance to engage the most people to get the best talent! If your company isn’t hiring yet, it makes the challenge even more important because without any postings, you’ll need to come up with creative ways to keep people checking back in with your career site. We’ve helped companies integrate with tools like chatbots that interact with candidates to document their interests and create talent profiles that can be used to trigger email updates. If you are wondering how to create talent pools and target them with email campaigns within SAP SuccessFactors, checkout our other blog article “Actively Engage Prospective Candidates with SAP SuccessFactors Recruiting CRM Features“. Email campaign content can range from virtual career fair announcements and updates on postings, to videos featuring real managers describing why they like working for the company and what they are looking for in a good candidate.

    Automated Assessments

    Assessment Status and Scores showing within Candidate Overview Screen in SuccessFactors

    Even prior to COVID-19, we’ve been helping customers sift through 1,000s of candidates with automated assessments. With more unemployed people seeking jobs, there is increasing pressure to comb through even more candidates per posting. Automated assessments can take the form of surveys or even Artificial Intelligence. For example, we’ve help customers automatically send out 3rd party survey assessments immediately upon applying or at other stages in the recruiting process. From there, the candidate can either be automatically disqualified or be sorted into different statuses and/or given a rating to easily compare against others. Assessment status and scores can also be integrated directly into the SuccessFactors user interfac as shown in the screenshot above and even sorted in descending order for maximum visual efficiency for recruiters. We’ve also worked with cutting edge vendors to give candidate similar ratings based on resume and candidate profile content using AI technology.

    One-Way Interviewing / Virtual Interviewing

    As in-person interviewing takes on new risk, many are turning to one-way interviewing and/or virtual interviewing. We’ve helped customers setup their SAP SuccessFactors systems to automatically trigger 3rd party video interviewing systems when placed in an interview status. Typically, after the status trigger, the candidate gets an email with instructions, perhaps to download an app on their phone. In a one-way interview scenario, candidates are prompted with specific questions and are allowed to record an audio or audio/video segment answering each question. The recruiter then receives the segments in the vendor system and can even get automated system feedback on how the candidate answered. The advantage here in addition to not having to meet in person is there’s no need to work out scheduling issues and the candidate can often re-record until they are satisfied with the answer they have provided. Two-way interview automations often take the form of automated scheduling systems ending in a virtual conference call.

    Will I have to work on site once I get the Job?

    Depending on the position, this is probably a question on many candidates’ minds when applying to a new position, and one that recruiters should be prepared to answer with confidence. At Worklogix, we’ve helped companies flagging their positions to denote how critical being “in-person” is to the role and even denote what kind of proximity to other people or exposure risk the role may require. By expanding position objects in the SuccessFactors MDF and linking the field to the requisition, recruiters can post positions and communicate with candidates clearly about the on-site expectations of the role are.

    Automated Drug Screening and Background Checks

    While some companies may choose to forego drug screenings, others like those subject to DOT regulations have no choice. A recent SHRM article talks about the pros and cons and realities of drug testing during COVID. The question seems to be, are we doing more harm by not conducting screenings designed to provide a safe work environment for employees? Giving candidates options might help here. We’ve helped many customers setup automations with a variety of background check & drug screening vendors. Some of these vendors allow candidates to choose from a variety of facilities that may have different safety options candidates can choose from and feel more comfortable. In a typical automation scenario, the candidate is moved to a background screening status in SuccessFactors which triggers a call to the vendor, which in turn sends an email to the candidate to provide needed information and choose a drug screening facility. Results can also be shown directly in the SuccessFactors UI similar to assessment results.

    Delaying I-9 Verification

    Once a candidate is ready to hire, companies can also delay unneeded on-site attendance by delaying I-9 verification. As you may be aware, the Department of Homeland Security has delayed the need to verify employee work authorization documents. You can read the updates from DHS here. To comply for this, SAP has made updates to the existing Onboarding 1.0 process. You can read the full SAP note on the COVID-19 onboarding process here. For Onboarding 2.0, the US forms will be out as part of the H2 2020 release.

    Wrapping up

    Online engagement using chatbots and email campaigns, automated assessments, virtual interviewing, flagging positions for work conditions, automated background checks, and I-9 updates are just a few examples of how company recruiting initiatives are working to make the recruiting and onboarding process both safe and efficient during COVID-19.

    For more information about recruiting integrations, check out our book here!

    Are you working on any similar recruiting initiatives and need help? Email us at info@worklogix.com!

  • H2 2020 SAP SuccessFactors Release Latest Goal Management Features and Integration

    H2 2020 SAP SuccessFactors Release Latest Goal Management Features and Integration

    SAP SuccessFactors H2 2020 release updates finds us with several admin-opt “latest” versions including Home page, Goal Management and Continuous Performance Management (CPM). Here we will focus on the latest version of Goal Management and discuss how it fits into the new home page and how it integrates with CPM. See my earlier blog post for more information on performance management updates and my blog post for what’s new in CPM.

    There is a new admin opt-in for the latest version of Goal Management. The latest version of Goal Management provides users with a streamlined view of goals to make it easier to access and manage. Performance Goals and Development Goals are now housed within Goal Management and have improved integration with CPM. Access to Goal Management contains both plans with a tab for each as seen in the example below.

    New Goal Management View with Both Goal Plans

    For managers, the new look is especially helpful. It is easy to navigate to direct report’s plans or any other users in their target population. They can swap between between their reports and within the two plans. An example the manager’s goal plan view is seen below.

    Manager View of Goal Plans

    Latest Goal Plan Features

    The latest version of Goal Management still allows for the following existing functionality:

    • Creation of personal goals.
    • Development goals can have competencies and learning activities added.
    • Receipt of goal notifications.
    • Edit, view, and delete all goals except group goals v1.
    • Access to other’s goal plans with proper role-based permission.
    • Existing integration with other modules.

    New functionality includes:

    • Personal goals not yet at the completed stage and approaching or past due date can appear on the latest home page.
    • Linked achievements for the latest version of CPM may be created and viewed here rather than having to go out of the goal plan and navigating to CPM.
    • Activities can be added directly to goals and linked activities may also display. An example of activities tied to a goal is shown below.
    Add Activity to Goal

    However, only the latest version of Goal Management may be used with the latest version of CPM.

    Latest Goal Management Limitations

    Since this is a new version for Goal Management, there is some goal plan functionality not yet available including:

    • Mass import of goals.
    • Ability to cascade and assign goals.
    • Use of Group and Team Goals.
    • Changing goal plan states within goal plan.
    • Use of metric lookup tables.
    • Use of Coaching Advisor for development goals.
    • Assigning custom learning activities to development goals.
    • OData APIs.
    • Some mobile features which will be identified shortly.

    Attributes that may be Configured

    Listed below are the the goal plan XML attributes that may be configured in the latest Goal Management:

    • max-goals
    • max-weight
    • max-weight-per-obj
    • min-goals
    • min-weight
    • min-weight-per-obj
    • new-obj-share-status-public
    • show-total-goalscore

    Unsupported Goal Plan Field Types

    Additionally, there are some goal plan field types that are not supported:

    • Bool
    • Checkbox
    • Comment
    • Link
    • Table
    • Text when used for achievement text, actual achievement text, object plan field 1, go to url

    Changes to Goal Plan Fields with Latest Version of Goal Management

    • Name field is required with a maximum length of 500 characters.
    • Description and metric fields have a maximum 1000 character limit.
    • State. For use on the latest version of the home page, set the final enum value of the state field to “complete” in order to trigger the change of the goal state which enables incomplete goals to appear on the latest home page.
    • When using weight, if min-weight-per-obj and max-weight-per-obj attribute values are not met, goal creation is not possible.
    • For development goals, competencies can only be used in conjunction with Job Profile Builder.
    • Cannot select a single competency to link to a development goal in the UI.

    You may convert existing goal plan templates but the goal plan field types that are not supported will not appear in converted goal plans.

    After the upgrade, goal plan templates will need to be converted. Convert a template only once and and one at a time. Only convert the goal plans in use. Goal plans not converted will be read-only. Once converted, the goal plan templates may be used in the latest version of Goal Management.

    Mobile Apps Limitations

    There are some limitations using the latest version of Goal Management in mobile apps. For Performance and Development goals:

    • Cannot delete a goal from the goal card.
    • Cannot enter a negative number in the number field type.
    • Cannot revert back to the legacy view to see unsupported fields.

    For Development goals:

    • Unable to search for a specific competency.
    • Unable to display the number of competencies on the goal card.
    • Unable to add competencies by library or category.
    • No integration with Learning.

    Latest Goal Plan on latest Home Page

    The latest Goal Management may be used in the latest version of the home page. There is a new admin opt-in for the redesigned home page. It is available for early adopters in both Preview and Production. Any existing legacy home page custom tiles or permissions are not impacted by the new page. An example of the new Home page is shown below.

    Latest Home Page

    The view is less cluttered with customized user and organization content. Tiles are replaced with cards and are system generated and more interactive. The page is divided into three sections:

    1. Quick Actions. For frequent or quick actions.
    2. For You Today. Dynamically generated user content. Displays any recently added goals and CPM activities.
    3. Organization Updates. Contains custom organization content.

    The new Home page shows content from Goal Management, Continuous Performance Management, and Continuous Feedback. On the latest home page, you can view personal goals when the state of these goals is not yet complete and these goals are approaching their due dates or already overdue.

    The latest version of the home page handles only personal goals in the following manner:

    • Updates of goals on the home page appear on for those manually created, modified or deleted.
    • Goals from an import are not reflected on the home page.
    • Performance goals appear based on status, if not yet complete and 15 days before due date.
    • Development goals appear based on status, if not yet complete and 30 days before due date.
    • Overdue Performance and Development goals will display.
    Goals in “For You Today” section

    Performance and development goals disappear from the new home page when:

    • Goals are completed.
    • Goals are deleted.
    • Goal due dates are past the due dates configured on the goal plan template.

    To-do items list can be opened and acted upon in a side panel on any page. You can take action on each to-do directly from the side panel.Overdue to-do items are indicated in red.

    Is the upgrade right for you?

    After upgrading to the latest version of Goal Management, you cannot reverse the update, so be sure to fully understand what features you will be gaining and losing. It is wise to fully test in a preview instance before committing to an upgrade to production.

    Because there are some substantial limitations to the latest version, it may be premature to upgrade but it is at least worthwhile to anticipate how Goal Management is changing and to gain an better understanding of how modules continue to be more tightly integrated with each release.

    Do you need help with your H2 2020 release? Download our support services brochure or email us at info@worklogix.com to see how we can help!

  • What’s New for Recruiting (RCM/RMK) in H2 2020

    What’s New for Recruiting (RCM/RMK) in H2 2020

    As of October 9, 2020, SAP has released their documentation for the H2 2020 release.  You can view the full set of documentation in the What’s New Viewer here.  As a reminder, preview release will be October 16 and production will be released November 20th.  For full details on the release cycle, check out the SAP SuccessFactors official product updates blog here.  For tips on how to manage a release, check out or blog here.  For your convenience, we’ve summarized the highlights of what’s new for 2020 within Recruiting (RCM/RMK) below!

    Email Verification with One-Time Password for New Candidate Account

    This new functionality will request the candidate to enter a one-time password sent via email (provided by candidate). Once candidate enter the one-time password on the Create account page then candidate will be able to continue with account creation process. This new feature also prevents the exposure of existing candidates’ email addresses to attackers and keeps your candidate accounts secure. It also provides an improved email verification experience for the candidate.

    ** Please note that this is an opt-out feature meaning that you will need to disable this functionality if you or your client do not want to use this feature.

    If your company enables the “Use email as external applicant user ID” functionality, the following will occur:

    1. External candidate provides an email address when creating an account.
    2. SAP SuccessFactors generates and sends a one-time password (OTP) to the provided email address.
    3. External candidate   inputs the one-time password to continue the account creation process.

    OData Support for Position Generic Object on Job Requisition and Job Offer

    You can now create and update a job requisition for multiple positions using the Job Requisition OData API. You can also create and update a job offer for a position using the Job Offer OData API.

    The Job Requisition and Job Offer OData APIs now support business rules with Position.

    Filter by Brand in Recruiting Advanced Analytics

    Using Advance Analytics, you can filter and drill down by specific brand.

    Add to Talent Pool from Inline Resume Viewer

    Recruiters can now add candidates to talent pools via the Inline Resume Viewer in SAP SuccessFactors Recruiting, where recruiters could see details about the candidates’ background and interests.

    Logo Component for Career Site Custom Headers

    There is now a way to add a logo to a custom header for your career site pages in its own logo component rather than the Image component, so that you can specify logos that are optimized to display in desktop and mobile display settings.

    There are two ways to add a logo into a header: Using the regular logo tab for headers, and the new method of adding a logo component in a custom header. This allows the use of different sizes logos for custom headers for different display settings, such as desktop and mobile.

    Career Site Meta Images for Social Media Posts

    Meta images can now be added using Career Site Builder to associate them with your career site in social media posts.

    Third-party sites, like Facebook, LinkedIn, Twitter, and Microsoft Teams, allow you to associate an image when you post a link and information for your career site. Meta Image setting is located in Appearance Styles -> Global Styles -> (Brand) -> Main, this will allow to specify one image per brand. Each available brand can have separate meta image; otherwise Career Site Builder uses the meta image specified on default brand.

    Google Tag Manager and Google Analytics in All Career Site Pages

    Google Tag Manager and Google Analytics IDs can now be used in all career site pages, including those that are administered in SAP SuccessFactors Recruiting, such as the Job Application, Candidate Profile, Login, and Create an Account pages.

    To enable the settings, navigate to Settings -> Site Configuration in Career Site Builder.

    SEO Settings in Career Site Builder

    By default, Career Site Builder generates a Top Jobs page that lists links to search results pages based on the most frequently searched terms. You can now refine your search-engine optimization settings and have better control over how you present jobs in your career site. In addition, you can demote specific terms to display at the end of the result set, or prevent search engines from indexing the auto-generated pages created by the Top Jobs page as well as the Top Jobs page itself. These settings now can be controlled by Career Site Builder administrators

    • Terms to Demote – terms you include in this field are automatically demoted to the end of the result set.
    • Terms to Avoid – when you add terms in this field, Career Site Builder adds a noindex value to prevent search engines from indexing them, and also suppresses them from being part of the Top Jobs results.
    • Noindex Top Jobs – Career Site Builder adds a noindex value to these auto-generated pages, as well as to the Top Jobs page itself.

    See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

    Contact info@worklogix.com for any assistance supporting and implementing your SAP SuccessFactors Modules, or download our support services brochure.

  • H2 2020 SAP SuccessFactors – Employee Central New Features and Enhancements.

    H2 2020 SAP SuccessFactors – Employee Central New Features and Enhancements.

    SAP SuccessFactors has some exciting new features for your Employee Central. They can be found in detail here (S-User ID required).  Filter on Solutions for Employee Central to review all of the latest changes. Under the Description for each, you can click on ‘See More’ to see screenshots and detailed information.

    Highlighting some of the interesting points on the new features and the Enhancements released in H2 2020 Employee Central.

    Lets drill down based on the configurational type Universal, Admin opt-in and Admin opt-out.

    New Features added with the configuration Type: Universal

    1. Using any mobile browser, Enrolments and claim employee benefits can be done.
    2. Using changeWfRequestApprover, you can change the approver of a workflow step through API, apart from the Manage Workflow Requests tool.
    3. The duration to pull the data from the Employee Central CompoundEmployee API fields last_modified_on or snapshot_date is limited to a maximum of 3 months.
    4. Moving all the hire-related permission settings into one category “Manage Hires” is more efficient while granting access to HR admins and managers.3
    5. Delete assignments/ Edit dates within a temporary work schedule assignment is now available with regular work schedule pattern.
    6. To trigger the workflow, new business scenario: Trigger Workflows option is available under the Employee Central Core category on the Configure Business Rules page.
    7. New Day View includes cross-midnight absences and planned working times for Team Absence Calendar. Employees/ managers can view absences and planned working times. 45

      New Features added with the configuration Type: Admin Opt-in

      • Qualtrics surveys with Benefits to get feedback from your employees when they add a benefit during a cart-based enrollment action, such as for New Hires, Rehires, or the Company Open Enrollment process.
      • Simplified process for sending a survey in an email.
        • Intelligent Services events to send employee information to Qualtrics, so that you can send a Qualtrics survey via email to them when they are assigned to concurrent employment.
        • Intelligent Services events to send employee information to Qualtrics, so that you can send a Qualtrics survey via email to them when their manager changes.
        • Intelligent Services events to send employee information to Qualtrics, so that you can send a Qualtrics survey via email to them to find out why they’re leaving the organization.
      • Customized Configuration of New Hire:

      You can create templates where you specify only the blocks needed for the type of employment you are hiring for, meaning that you can add, remove, and rearrange the order  of the blocks as well as add standard and custom MDF objects to the configuration.

      https://help.sap.com/doc/62fddbd651204629b46bbccbabf886ba/2011/en-US/7c87858cc3384c67b5cb923587005502.html

      • New Job option ‘ Create or Update Benefit Enrollments for Employee Master Data Changes’ is available to process the records of the employees who have changes in their master data.  Existing ‘Benefits Auto Enrollment Job’ processes runs for all the employees even when there are no changes as per the eligibility rule.

      Rules must be configured for the master data objects maintained in the benefit eligibility.

        • Create Benefit Tracker for Employment Info Changes ()
        • Create Benefit Tracker for Employment Info Changes with Effective Date ()
        • Create Benefit Tracker for Personal Info Changes ()
        • Create Benefit Tracker for Personal Info Changes with Effective Date ()
      • Custom data block ” Live Profile User Information” can be added to your People Profile to display and manage additional information about contingent workers. Not required to import data using Employee Central Imports or OData APIs to modify information that’s not available on the contingent worker’s profile.
      • Address Validation: Added validation mapping for all address fields for Brazil and Belgium. Legal entities in Brazil and Belgium are required to store the addresses of employees and their dependents in a way that is legally compliant.
      • Local Version of Ghana and Suriname includes National ID, Personal Document Types, Personal Information, Job Information, Disability Information, Dependents Information, Home Address and Corporate Address.
      • Added a new option to allow the data replication when employees are flagged for a payroll correction run (Matchcode W).

      2

      • Now, configure the Internal Job History block in the People Profile as a read-only to view a summarized version of an employee’s job history at the company. Based on the rule scenario configured, job history for an employee will be displayed and only visible to the HR Admin.

      1

      • Accruals Transfer date can be adjusted automatically in the following scenarios:
        • Unauthorized leave
        • Leave without pay

      https://help.sap.com/doc/62fddbd651204629b46bbccbabf886ba/2011/en-US/50252735bfe84d8cbd606df49d604432.html

      New Features added with the configuration Type: Admin Opt-Out

      Work Permit Importing on Centralized Services – Now validation is based on the business keys to ensure their uniqueness, adopt the Full Purge mode, and import data based on user ID, instead of person ID. The shift from the legacy approach to this new one to importing work permits improves data quality and reduces maintenance costs.

      https://help.sap.com/doc/62fddbd651204629b46bbccbabf886ba/2011/en-US/47e77878716b49369d31534ca3c642bf.html

      Enhancements in H2 2020 Release:

      1. Filter option has been enhanced on the OData Entities: Custom string fields’ custom-string1, custom-string2, and custom-string3 can be included in the filter while querying the Employee Central OData APIs PerPerson and EmpEmployment.
      2. Integration of Position Management with SAP Fieldglass: No manual effort of creating and attaching a business rule to map fields. When you create an  Fieldglass requisition from position organization chart, the entire position object is now passed to SAP Fieldglass.
      3. Enhancements to the Deduction Start Date: Options in the Deduction Start Date field is changed across benefit types. The options available for the Deduction Start Date field are 
        1. As of Enrollment Effective Date
        2. Always Next Pay Period
        3. Next Pay Period Based on Pay Check Issue Date.
      4. Event Reason drop down field is introduced while Hiring or Rehiring Contingent Workers.
      5. ‘onChange Rules’ can be executed across blocks when an employee is transferred within your organization using the Manage Pending Hires tool. You can also trigger changes based on rules set for fields across blocks. For example, when there’s a transfer leading to a change in the company code, the pay group is changed based on ‘onChange’ rules in your instance.
      6. Scheduled job belonging to Off Cycle Event Batch and Employee Data Imports are cancelled if there are at least 100 failures reported within a span of 90 days.
      7. The rules ‘check_Bank_Uniqueness,  validateMainPaymentMethod_PaymentInfo and proposeIBAN_PaymentInfoDetails’ are being removed from the pre-delivered content for Payment Information. 
      8. To have more accurate address data for customers in Thailand, new fields are added and existing fields are modified.
      9. Administrators can configure a rule function to split advance leave payment across fiscal years.
      10. NAF Office Number Home Address information is removed due to a requirement change in Norway. Removed the <Region> field from the Home and Corporate Address content because this is not required in address content for Norway.

      See this great article for useful information on how to prepare for a SAP SuccessFactors Regular Release.

      Also, check out this interesting article about the Job Profile Builder. 

      Do you need help implementing or supporting your SAP SuccessFactors Modules?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.