Author: Susan Traynor

  • Highlights of SAP SuccessFactors Career Development for 2H 2024

    Learn what’s currently available for Career Development with the 2H 2024 SAP SuccessFactors Release.

    For greater details, you can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Enhancement to latest Development Goals

    Users can now view audit history for custom learning activities linked to development goals. Certificates may be uploaded to custom learning activities as well.

    Adding or editing a custom learning activity generates an audit history record. The learning activity history shows the type of change, the date of the change, the before and after values of any changed fields, and who made the change. However, a custom learning activity linked to a development goal is not logged in the learning activity’s audit history.

    Linked Learning Activity History

    Users can upload certificates to a completed custom learning activity, providing the Certifications field is configured in the learning activity template.

    View and Upload Certificates

    Prevent Removal of Learning Activities from completed Development Goals

    In the latest version of Development Goals, it is now possible to prevent users from removing learning activities after their development goals are completed.

    In the General Settings of the development goal plan templates in Manage Templates, you will now see an option to prevent the removal of learning activities from completed development goals.

    Prevent Learning Activity Removal in Manage Templates

    Updates for Career Worksheet

    Allow More Roles to Launch Role Readiness Forms in Career Worksheet

    If you are still using the legacy version of Career Worksheet, the template can now be configured to allow more roles to launch the Role Readiness form. Up until now, only an employee could launch the form for themselves.

    Launching Role Readiness Form

    The <permission for=”launch-assessment-form”> setting has to be added in the Career Worksheet template with the roles identified that can launch the Role Readiness form.

    Minor Visual Changes for Career Explorer

    There are some visual updates made for Career Explorer that are shown below.

    The messages on the page description has been enhanced.

    Page Description Messages
    • The Remove Role button is now labeled Not Interested and is now located in the more actions list on the role card.
    • If there is no job role linked to a job code, the info icon on the role card has been changed to a warning icon, and the tooltip has been changed to There’s no job role linked to this recommended job code, so you can’t view job profile or add it as a target role.
    • If there is no job profile defined for a job role, the message is: No job profile is available for this job role. However, users can still add the role as a target role in the View Job Profile dialog.
    Text Changes for Career Explorer

    Explore Recommended Roles in latest Career Worksheet

    Users can now see recommended roles in both card and chart views.

    In Growth Portfolio, select Explore Career Options which opens a page of recommendations.

    Career Explorer

    The page has four sections which are shown below.

    Top Matches – the systems suggests matches based on:

    • Skill and attribute ratings
    • Skills and attributes that are associated with a core or critical tag in Growth Portfolio or marked as Passionate

    Next Career Move – displays the next role in the Career Path

    Trending Roles – suggests roles with open positions

    Roles of People Like You – suggests roles from Career Explorer, if enabled

    View More Role Information in latest Career Worksheet

    In the latest Career Worksheet, employees have greater visibility into their current, target and recommended roles. Information about job family, incumbents, and organizational career paths are now available.

    On the Growth Portfolio page, there is a Roles and Aspirations section where job family information is displayed.

    Roles and Aspirations section of Growth Portfolio

    On the Role Details page, this information is also available. Here they can also view the number of current employees in the About This Role section. A list of employees in this role displays when the user clicks on the [Number] Employees in This Role. If there are more than 20 employees, users can choose A View All option that appears and the entire list is shown on the Directory Search page.

    Role Details page

    Similar to the legacy Career Worksheet, the latest version now also allows the user to choose a career path, select a role card and see the details page of the selected role. A role’s peer roles can also be seen through the role card.

    Roles Cards in a Career Path

    Navigate Career Path

    A chart view of recommended roles can be seen by selecting Navigate Career Paths on the Explore Career Options page.

    Navigate Career Paths

    The employee’s current role is the starting point. Recommended roles include organizational path roles from organizational career paths and personalized path roles that are tightly match with the employee.

    There are organizational path and personal path role cards. The organizational path role cards show details on peer roles. The personalized path cards show why certain roles were recommended for them. Recommendation reasons can include same job family, popular role, progression role or open position.

    The view also allows switching between current roles. For employees with more than one current role, they may select any of those roles to see the recommendations for that role.

    Updates for Mentoring

    There are some new features for Mentoring as well.

    Manage Administrator Permissions for Mentoring Programs

    It is now possible to limit which administrators can manage specific mentoring programs. Go to Manage Mentoring Programs. Within the Administrator Permission Configuration, select a mentoring program and the identify the target administrators who can manage it.

    Mentoring Program Admin Permissions

    Change Participants in In-Progress Mentoring Programs

    Program participants for in-progress open enrollment and unsupervised programs may now be added or removed by the mentoring admin or mentoring program owner.

    Remove mentors from mentoring program

    Mentors and mentees may also be added to in-progress unsupervised programs.

    Mentoring Matched Date Now Available in Reporting

    It is now possible to report on the matched date for mentors and mentees in mentoring programs in Table and Story reports. This is helpful to report on the duration of mentoring relationships.

    Mentoring Notification Cards Available in Microsoft Teams

    If you are using the integration of SAP SuccessFactors and Microsoft 365, there are two new Mentoring notification card available for users.

    Mentors are notified to approve or decline employee requests to be a mentor. Mentoring requests from a mentee can also received by a potential mentor.

    Mentoring Notification Cards

    Updates for AI

    AI-Assisted Career Highlights

    With the latest Development Goal and AI enabled, employees can see development actions they can take towards their target role.

    Using the Generate button on the Boost your career with AI-powered insights! section of a target role’s details page you will see:

    • Summary which gives an overview of the employee’s current role and target role
    • Suggestions for Improvement which identifies three growth areas for skills and career development with suggestions for:
      • Skills and attributes in the category
      • Keywords of learning courses
      • Ideal mentor’s position
      • Suggested development goal with the ability to create a development goal
    AI Powered Insights

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • Highlights of SAP SuccessFactors Calibration for 2H 2024

    Learn what’s currently available for Calibration with the 2H 2024 SAP SuccessFactors Release.

    For greater details, you can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Export Calibration Sessions to an XLSX File

    Before the latest release, a calibration sessions could only be exported to an XLS file with 256 columns. Now a session can be exported to a XLSX file which supports up to 16,384 columns.

    Set Numerical Distribution for Calibration Templates

    Previously, distribution guidelines for ratings were percentage-based only. Now numerical distribution rating guidelines can also be set up in Calibration templates. A target number of subjects may be specified for each rating.

    Numerical and percentage distribution guidelines in the Data tab of the calibration template under Admin Center >Manage Calibration Templates.

    Setting Distribution Guidelines

    Things to note about numerical guidelines:

    • Numerical and percentage-based guidelines can be set for the same rating with the numerical guideline taking priority.
    • Several numerical distribution guidelines can be set for a rating, but for the same total number of subjects, you can have only one guideline.
    • In each numeric guideline, a range may be set or the “equal” operator may be used
    Numerical Distribution Operators
    Numerical Distribution Guidelines

    When templates have identical rating types and scales, the configured distribution guidelines can be retained during template switching.

    New Setting for Configuring Autosave

    There is a new setting in the Manage Calibration Settings admin tool called Enable Autosave.

    Enable Autosave

    Changes made in a Calibration session are automatically saved after 30 seconds of inactivity. If this feature is disabled, users need to manually save any unsaved changes.

    Turn Off Email Notification for Rating Changes during Session Finalization

    It is now possible to turn off an the email notification Notify Calibration Rating Changes during Session Finalization.

    When disabled, managers will no longer receive emails about changes to their employees’ ratings after sessions are finalized.

    This setting is found under Admin Center>Email Notification Templates Settings.

    Disable Rating Change Notification

    Background Information Displayed for Concurrent Employment in Talent Card

    Previously in a calibration session when viewing the talent card for employees with concurrent employments, only background information related to the corresponding user ID was shown. The background information was displayed based on persons for global assignment, but based on users for concurrent employment.

    Now the background information is displayed based on persons for both concurrent employment and global assignment. The talent card now displays all records of background information about a person under each employment.

    Latest View of Talent Cards

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • Highlights of SAP SuccessFactors 360 Reviews for 2H 2024

    Learn what’s currently available for 360 Reviews with the 2H 2024 SAP SuccessFactors Release.

    For greater details, you can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Enhancements to the latest My Forms Page for 360 Reviews

    There are some improvements for the user’s experience when using the latest My Forms page. The My Forms page has updates to form creation, form lists and filters which is also applicable to PM forms.

    Form Creation

    The Create Form button is now only visible for users that have permission to create at least one PM or 360 form.

    The template dropdown list of forms is now grouped by two categories: 360 Reviews and Performance Management. Each heading lists the number of forms available for the category.

    Create Form Template List

    Form Lists

    The number of forms is included in the forms list title.

    Number of Forms

    Filters

    There are a few changes to the filters available on the My Forms page.

    Limit Filter Visibility by Role

    The standard and custom filters that are seen can be limited based on the user’s role. By default all the filters are shown but can be role based permissions can limit their visibility. To do this , enable Use RBP to control visibility of filters on the latest My Forms page in Performance Management Feature Settings.

    Setting to Control Filters

    Then by role, grant User Permissions>Performance>Form Filters permission to show all or specific filters.

    Permission for Filters

    All or Reports Only filter

    This filter is only available for users with direct reports, matrix reports or HR reports.

    The Template filter is now dynamic

    Options for the Template filter are based on templates of forms in a folder.

    Reset button to clear filters

    The user can reset filters at any time.

    These new features are shown below.

    Filter Options

    Custom Learning in 360 Review Forms

    In conjunction with the latest Goal Management, custom learning activities can now be added, edited, or deleted on 360 Reviews forms.

    Add custom learning activity

    You must ensure that a development goal plan is linked to the form and the plan contains a learning activity template with custom learning activities.

    Enhanced AI-Assisted Writing in 360 Reviews

    There is a AI-assisted writing tool to help generate comments and improve feedback. Both use the context menu of the tool.

    To use this the following requirements must be met:

    • AI-Units license has been purchased
    • AI Services Administration  Assisted Writing with Text Analyzer has been enabled in Admin Center
    • Consent given for the AI Usage Acknowledgment Statement

    Improve My Feedback

    When comments are entered, feedback can be provided in a more concise manner and is related to a competency rating or skill. The user can go through multiple iterations of the updated feedback to find the comments with the best fit.

    Generate Comments

    When there are no comments entered for a competency or skill, six topics are dynamically generated. The user can select one of the topics and have detailed competency or skill related comments created.

    Improve My Feedback

    AI-Assisted Insights into Detailed 360 Reports

    An additional feature when using AI is related to the Detailed 360 reports. A new Overall Insights for 360 Report section has been created. Here you will find a Generate Insights button. The insights relate to the overall form feedback as well as comments for specific competencies or skills.

    Overall Insights

    The overall insights contain the following:

    • Employee Summary which provides a high-level overview of the employee’s performance
    • Key Points to identify strengths and weaknesses of the employee
    • Suggestions for Improvement
    Overall Insights

    Analysis of Skills or Competencies

    There is a View All Comments link which provides a summarized analysis for a skill or competency.

    Sections include:

    • Key Topics
    • Growth Area Suggestions
    • Summary of performance based on ratings and comments
    Skill or Competency Insight

    This view provides more detail about a specific skill or competency and provides guidance for areas of growth.

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • Highlights of SAP SuccessFactors Continuous Performance Management for 2H 2024

    Learn what’s currently available for Continuous Performance Management with the 2H 2024 SAP SuccessFactors Release.

    For greater details, you can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Automatic Channel Creation for Matrix Relationships

    There is a new option on the Continuous Performance Management Configuration admin page, Enable matrix managers and matrix reports to be shown as people selections for Channels by default. When enabled, users identified as matrix managers or matrix reports are automatically added to the Channels list in Continuous Performance Management for the user.

    Configuration Required

    Each matrix manager/matrix report will have a 1:1 channel automatically created. On the Continuous Performance page, these channels will be grouped into two new categories: Matrix Managers and Matrix Reports.

    Previously these channels were not automatically created nor categorized into groups.  This enhancement reduces manual work and makes matrix relationships easy to see and manage.

    Channel List

    Bulk Channel Invitations

    Users can now send bulk invitations for 1:1 meeting channels on the Continuous Performance page.

    The feedback requestor may use the basic search and now the advanced search to find and select multiple employees as invitation recipients, without a limit on the total number of selections. Previously, only certain basic search criteria were available and users could select only one feedback provider at a time.

    Advanced Search Options

    For this to work, the option Enable Multiple Role Support must be enabled in the Continuous Performance Management Configuration admin tool.

    There is also a new email notification, Delivery Status of Multiple Roles 1:1 Meeting Invitations, to update on the delivery status of each invitation. The feedback requestor receives the follow-up email if the results of the mass delivery can’t be immediately displayed in a pop-up message or if any delivery fails. This notification is enabled by default.


    Delete Channels

    Users and administrators are now able to delete channels as needed. There are new delete channel related email notifications are well.

    Users can now delete the channels that they own. However, channels involving a user’s current direct reports and matrix reports can’t be deleted.

    There are two options:

    • Single deletion: select the trash bin icon which appears when hovering over a channel item in the list, or select the Delete Channel button in the channel details page.
    Delete Channels
    • Bulk deletion: Choose Select and then the Delete Channels button on the header of the channel list. In the Delete Channels page, select and delete up to 50 channels in one time. Declined channel invitations can also be deleted.
    Bulk Deletion

    An administrator can now search and delete the channels and declined channel invitations in the new Delete Channels admin tool. However, the employee-manager and employee-matrix manager relationships cannot be deleted.

    Admin Delete Channels Tool

    New Email Notifications for Deleted Channels

    There are new deleted channel email notifications now available and are enabled by default.

    • Channel Deletion Notification to Owners: channel owners are notified when the administrator deletes a channel for them.
    • Channel Deletion or Move Notification to Participants: channel participants are notified when a channel is deleted or moved to Hidden Channels.
    • Channel Deletion Notification to Administrators: administrators are notified of the deletion result of each channel. A deletion job will run in Provisioning when more than 50 channels need to be deleted at once. If an administrator chooses to delete 50 or fewer, the result immediately pops up in a message, then the system won’t send the email.

    User Experience Enhancements

    The Channel list now has a header with up to six categories:

    • Manager
    • Matrix Managers
    • Direct Reports
    • Matrix Reports
    • Other Channels
    • Hidden Channels
    Channel List

    This allows users to easily locate channels based on different job relationships.

    A more consistent avatar experience

    Users who have no access to the channel list can see their manager’s avatar on the header of Activities view, together with their own one.

    View of Manager Avatar

    Streamlined Navigation

    All items on the Channels list are clickable which provides a more consistent experience. There is a chevron icon on each item for navigation to the right-side panel, where the invitation messages are displayed.

    Channel List Navigation

    Text and Icon Changes

    • The icon for deletion of the Declined channel invitations is now a trash bin which is visible when a user hovers on the channel list items.
    • The channel invitation icon button is replaced by the text button Invite.
    Channel List Features

    View Received Feedback from the Redesigned Activity Details Screen in Mobile Apps

    Users can view and access the feedback they received about an activity from the Activity Details screen, now in improved detail.

    Here users can access details of each activity related feedback message in the Feedback Received list. Details include the name, profile photo, and job title of a feedback sender, and the date when the feedback was received.

    Selecting a row takes the user to the associated Feedback Details screen. Previously users could only see the count of feedback messages received for an activity. And when choosing a number, the users saw a screen that listed all feedback they received instead of the feedback related to the specific activity.

    Feedback Details

    Further Enhancements to the Activity Detail Screen

    The Activity Details screen has been enhanced with new sections to provide at a glance details.

    • Activity start date and modification dates are in the section.
    • There is a new section for linked goals
    • Activity updates- there is now a separate screen to add activities. The Edit Update screen was renamed Edit Activity Update.
    Add and Edit Activities



    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • Navigating Manager Changes During Performance Reviews: Key Considerations

    Navigating Manager Changes During Performance Reviews: Key Considerations

    Performance review periods can extend over several months, and during this time, organizational changes such as reassignments or department shifts may occur. One common scenario involves a manager transition: a situation where an employee’s manager moves to a different department or role. This raises an important question: What happens to the employee’s in-progress performance form? Should the form remain with the original manager, or should it transfer to the new manager?

    This article explores the impact of manager changes on performance forms and the system settings that determine which manager will have access to these forms. We will first outline the various trigger events that can cause a manager change, and then discuss the settings within the Performance Management (PM) form template that govern the transfer process.

    Trigger Events: Understanding Manager Change Scenarios

    Manager changes can be triggered by several actions, each of which can prompt a document transfer based on predefined rules. These trigger events include:

    • Manual Change: Executed via Admin tools under Manage Users > Documents Transfer.
    • Automated FTP Employee File Import: Transfers are configured during the initial setup of the FTP process and remain unchanged unless manually adjusted.
    • Manual Employee File Import: This option allows for different settings with each import, potentially leading to varied results.
    • Employee Change Engine: Beyond standard manager changes, this engine can trigger document transfers based on other criteria such as job code or location changes.

    We will examine these trigger events in greater detail later. For now, we turn to the advanced settings within the PM form template that control the outcomes of such changes.

    PM Form Template Advanced Settings

    The advanced settings within a performance form template provide several options to manage what occurs when a manager change takes place during the review process.

    Automatic Manager Transfer Options

    These settings are designed to ensure a seamless transition and appropriate document handling. The following are key settings available:

    1. Automatic Insertion of new manager as next document recipient if not already: This option automatically inserts the new manager as the next document recipient, ensuring continuity in the review process. The original manager is removed from future steps.
    2. Automatic Inbox Document Transfer to New Manager: If the form is in the original manager’s inbox at the time of the change, it will be transferred to the new manager’s inbox. The original manager retains a copy, which will not be updated with new information.
    3. Automatic En Route Document Transfer to New Manager: Similar to the inbox transfer, this setting moves the form from the original manager’s En Route folder to the new manager’s folder, again leaving a static copy with the original manager.
    4. Automatic Completed Document Copy to New Manager: This option ensures that all completed documents are copied to the new manager’s Completed folder, providing them with a comprehensive view of the employee’s review history.
    5. Hide Visibility After Manager Transfer: When enabled, this setting removes the original manager’s visibility of the form once it has been transferred, thereby restricting access to only the new manager.

    Do Not Transfer Documents

    Also found in the form template advanced settings, selecting this option means forms will not transfer when the manager changes regardless of any other settings configured elsewhere.

    Document Transfer Tools

    Once the appropriate settings have been enabled within the form template, several tools are available to trigger the document transfer upon a manager change. These include:

    • Employee Import: The employee import function allows for manager updates and works in conjunction with the automatic transfer settings to ensure smooth transitions.
    • HRIS Sync: This tool updates the manager on the effective date of the Job Info record and synchronizes the change to the appropriate user data.
    • Manage User: For one-off situations, this tool enables the manual update of an individual employee’s data, prompting a document transfer as needed.

    Best Practices and Considerations

    Handling manager changes during performance reviews requires careful consideration to maintain the integrity of the review process. It is crucial to align the system settings and transfer tools with your organization’s specific needs and workflows. For instance, the Employee Change Engine can be used to ensure that forms remain with the original manager until the review is completed, avoiding disruptions during critical evaluation periods.

    Additionally, enabling the Automatic Fixing of Document Transfer and Change Engine Issues feature can help mitigate risks associated with RBP refresh failures, ensuring that document transfers are not blocked due to system errors.

    Conclusion

    Manager changes during performance reviews can present challenges, but with the appropriate settings and tools, organizations can effectively manage these transitions. By ensuring that performance forms are properly transferred and that review processes are uninterrupted, businesses can maintain consistency and fairness in employee evaluations.

    For assistance in implementing or supporting your SAP SuccessFactors system, please contact us at info@worklogix.com. You can also download our support services brochure or visit our implementation page for more information.

  • SAP SuccessFactors 1H 2023 What’s New in Performance Management

    SAP SuccessFactors 1H 2023 What’s New in Performance Management

    SAP has announced the latest updates and changes for SuccessFactors for the first half of 2023.

    Preview release is available on April 28 with the production release scheduled for June 2. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Latest Goal Management

    General Availability – Universal

    Latest Goal Management Now Generally Available

    The latest Goal Management is now generally available. It does require an upgrade which cannot be undone. It is best to familiarize yourself with the latest features available and limitations before doing the upgrade.

    Latest Goal Management

    Once enabled, the latest version is automatically applied to the modules that are integrated with Goal Management. This includes as Performance Management, 360 Reviews,Continuous Performance Management, Career Development and the latest home page.

    In prior releases, there were several limitations to the features available in the latest Goal Management. The 1H 2023 release addresses several these restrictions. We will review the most important updates.

    • Copy goals or create goals from a goal library.
    • Use milestones in goal plans
    • Use Advanced People Search to Assign or Cascade Goals using the latest Goal Management
    • View audit history for goals
    • Use legal scan
    • Dynamic Teams Integration with latest Goal Management
    • Latest Goal Management Updates for iOS and Android Mobile Apps

    Create Goals from a Goal Library using the latest Goal Management

    One of the best new features of the latest version of Goal Management is the ability to use goal libraries when creating goals. Previously, goals could only be created from scratch or copied from another goal plan.

    With proper permissions, when clicking the Create Goal button, the user can now select the “Create from Library” option.

    Create Goals from Goal Library

    A users can select up to 10 personal goals from a predefined goal library at once.

    Manage Milestones for Goals

    It is now possible to use milestones (sub-goals) on goal plans. Milestones can be used for personal and team goals.

    Milestones on Goal Plans

    Use Advanced People Search to Assign or Cascade Goals using the latest Goal Management

    When assigning a team goal or cascading a personal goal, the people search was limited to Name. Now an advanced people search is now available. The search now includes department, location, and division.

    Advanced Search to Cascade Goals

    View Audit History for Goals

    When read permission for goal fields is granted, users can now keep track of goal changes. Anytime a goal is created, copied, cascaded, assigned, modified, deleted, or replaced, an audit record is created.

    Audit Goal History

    Users will be able to see a list of any changes were made. This includes identify who made the changes, and when. A before/after comparison for modified or replaced goals will display previous values and the new values for changed fields.

    Details on Audit History

    Comments, activities, and learning activities changes are not captured in the Audit History.

    Use Legal Scan in the Latest Goal Management

    The Legal Scan feature is now available and allows users to check whether their inputs for text and textarea goal fields are in compliance with legal requirements. Comment field are not included.

    Dynamic Teams Integration with latest Goal Management

    A new major feature integrates Dynamic Teams with Goal Management. This allows team members to link the their dynamic team’s objectives to their performance goals. Dynamic Teams has to be configured and the Enable Linking to Performance Goals setting turned on.

    Team members identified as contributors to one key result (ORK) can link a dynamic team’s objective to personal goals.

    Contributors may

    • Use the “display more actions” menu to open the Link to Goals side panel, where you can see linked goals or add a new one.
    • Use the ‘ Link to goals’ icon to open the Link Goals dialog to select a goal plan and the goals you to link to the objective.

    A Linked OKRs section in the goal details has an option to View Details about the linked OKRs in a dialog.

    Linked OKRs in Goal Plan

    Additional requirements to use this feature include:

    • Being a member of a dynamic team that has defined its objectives and key results.
    • Being as a contributor to at least one of the key results for the objective you want to link.
    • Have permission to view the goal plan that includes the goal you want to link the objective to.

    Latest Goal Management Updates for iOS and Android Mobile Apps

    Many of the capabilities in the latest Goal Management had not been available for mobile users. The latest release address many of these limitations:

    • Create Goals from a Goal Library in iOS and Android Mobile Apps
    • Copy Goals from Goal Plans in iOS and Android Mobile Apps
    • Leave Comments on Goals in iOS and Android Mobile Apps
    • Manage Milestones for Goals in iOS and Android Mobile Apps

    Performance Management

    Updates to performance forms are minimal. We will look at a few of these.

    User Experience Enhancements to Performance Management Forms

    There have been enhancements to the user experience for PM forms which we will discuss.

    Goal Section Updates

    In the goal section some enhancements have been made:

    • Goal Details tab now appears first among all available tabs for a goal. Previously, the first tab was Achievements.
    • The Goal Name is now in bold font.
    Goals on performance form
    Page Anchoring

    Previously, when the PM form page refreshed, users were anchored to the top of the page. Now when users perform an action on the form page, they’re now anchored to the location where the action was performed.

    Toast Messages

    Toast Messages provide feedback to users about an action they have taken.

    For example, adding or deleting a goal, competency, or learning activity on the form page, a toast message will display confirming the action was performed.

    Toast Message

    Automatically Fix Document Transfer and Change Engine Issues Caused by RBP Refresh Failures

    The Document Transfer and Change Engine issues caused by a RBP refresh failures can now be fixed automatically on a daily basis.

    To enable the automatic fixing, select Automatically Fix Document Transfer and Change Engine Issues under Admin Center Performance Management Feature Settings.

    Continuous Performance Management

    General Availability – Universal

    Hide Prior Feedback from the New Manager That Was Requested or Given By the Former Manager

    A major update for Employee Central (EC-enabled) instances allows the admin to automatically hide feedback from former managers in Continuous Performance Management (CPM).

    Previously, when an employee inherits a new manager, or a manager provides feedback to the employee and leaves the company, the employee had the option to manually hide or delete that feedback from their new manager.

    The feature automates the process of hiding feedback given or requested by the prior manager when a manager transfer occurs. The admin will now have the option on the CPM configuration page to automatically hide prior feedback requested.

    CPM Configuration

    Visibility of Edit and Delete Actions for Continuous Performance Goal Cards Based on User Permissions

    Continuous Performance Management goal actions are aligned with Goal Plan action permissions for Goal Management. Employees now have more control over their Performance Goals by creating, editing, or deleting directly in Continuous Performance Management (CPM). When integrated with Goal Management, changes to Performance Goals by the CPM user are reflected in the user’s Goal Plan.

    The permissions for available actions on a goal in Continuous Performance Management experience respect Goal Plan configuration. In the previous version of CPM, users were shown both Edit and Delete options for goals. Now employees see actions for edit, delete or edit and delete for Goal cards based on their granted permissions.

    There are three different access views of the Goal card: Edit, Delete, Edit and Delete. With this release, the user is only shown the options that they have permissions to use. Previously, Goal cards shown in My Activities view of Continuous Performance allowed all users access to edit or delete actions for the goal.

    Now on the My Activities view with the employee’s permission to only edit goals, the Edit icon is what they will see on the Goal cards.

    Edit Goals

    When an employee’s permission only allows to delete a goal, the delete icon is the only action available on the Goal cards on the My Activities view.

    Delete Goals

    To modify an Activity linked to a Goal, select that Activity. This opens a new view with Activity Details. Separate Edit and Delete options are available for the selected Activity.

    Activity Link to Goal

    Use Continuous Feedback in the SAP SuccessFactors App in Microsoft Teams

    When SAP SuccessFactors and Microsoft 365 are integrated, a new feature enables allows Continuous Feedback of the latest Continuous Performance Management within Microsoft Teams.

    Within Teams, users can enter the SAP SuccessFactors app from the app bar or the compose message area of any chat and perform these tasks:

    • Request feedback: users can send a feedback request to others to ask for feedback on their performance at work
    • Give feedback: users who receive a feedback request can provide their feedback and send it back to the requester
    Continuous Feedback from Microsoft Teams

    Then find and select the person to collect feedback from. Fill in the questions to ask.

    Questions for Feedback Provider

    Receiver is then notified and can reply in the SF app.

    Replacement of Continuous Performance Management Legacy Version with the Continuous Performance Management Latest Version

    The legacy version of Continuous Performance Management (CPM) reached end of maintenance on May 20, 2022 and will be deleted as of May 24, 2024.

    The replacement is the latest version of CPM is currently available in the Upgrade Center. If no action is taken, your company will be automatically upgraded to the latest version after the deletion date.General Availability – Admin Opt-Ins

    Calibration

    General Availability – Universal

    New Filter Options in Calibration Session

    There are now six more filter options to narrow down employees to be displayed in a calibration session.

    The new filter options are:

    • Discussed
    • Country
    • New to Position
    • Future Leader
    • Key Position,
    • Matrix Managed
    Additional Filters for Calibration Session Employee Search

    Discussed is predefined as a default filter. To use the other five filters, enable in Filter Fields from Admin Center >Manage Calibration Settings>Search and Filter Fields.

    Calculated Performance Management Ratings Available in List View

    You can now view calculated ratings of employees for all performance rating elements in the List view of a calibration session.

    By enabling the new admin option Show Calculated Rating from Performance Management in List View at Admin Center >Manage Calibration Templates>Views>List View, calculated ratings of employees can be shown in the List view.

    When manual rating for performance elements are enabled, calculated ratings display in the same column as manual ratings. Previously, only manual ratings were shown for the rating element.

    When calculated rating for performance elements is enabled, calculated ratings display in the same column as rating labels. Previously, calculated ratings were shown as rating labels defined in rating scales.

    Calculated Ratings in Calibration List View

    Improved Format of E-mail Notifications Regarding Calibration Rating Changes

    Next is a minor update generally available. Columns are left-aligned in e-mail notifications about rating changes in finalized calibration sessions. This update is easier to read. Previously the header and data were not aligned.

    Updated Calibration Rating Changes Email

    Calibration Configuration Available in Configuration Center

    You can now view, download, and transport parts of Calibration configurations using Configuration Center.

    Configuration Center

    360 Reviews

    There are very minor 360 Review updates. Highlights are described below.

    Participants are now loaded on demand in the Evaluation Summary section of 360 Reviews forms.

    Previously when a 360 form was opened, all participants were all loaded at once. In rare cases where a form had a great number of participants, there was potential to cause performance issues.

    With the latest release, if a form has fewer than 100 participants, all the participants are loaded when the form is opened. If the form has more than 100 participants, the first 100 are loaded but users can scroll down to the bottom of the list to trigger further loading.

    Deprecation of 360 Reviews v11 Version

    The 360 Reviews v11 version will reach the end of maintenance on May 19, 2023 and will be deleted on November 17, 2023.

    If you’re using 360 Reviews v11 Version, you should migrate to 360 Reviews – SAP Fiori Version.

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • SAP SuccessFactors 1H 2023 Minor Visual Enhancements in Performance Management & Career Development

    SAP SuccessFactors 1H 2023 Minor Visual Enhancements in Performance Management & Career Development

    SAP has announced the latest updates and changes for SuccessFactors for the first half of 2023.

    Preview release is on April 28 with production release on June 2. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    For your convenience, we’ve summarized the highlights of 1H 2023 minor visual enhancements for Performance Management and Career Development.

    Visual Enhancements

    There were several minor visual enhancements in this release. The visual enhancements for this release provide a more user friendly and consistent experience.

    There are four types of changes:

    1. Text changes (labels, error messages, or roll-over texts)
    2. Iconography (new or changed icons)
    3. Interaction pattern (new position of interaction, new order of list, new or changed buttons)
    4. Styling (layout, spacing, or other design changes)

    We will review some of the more notable visual enhancements for Performance Management, 360 Reviews, Continuous Performance Management, Calibration and Mentoring.

    Performance Management

    Search for users to send completed form to

    • Each set of filters is now below its category name
    • The Search Users button is below all the filters
    Search Users

    Create New Form from Performance Inbox

    When launching a performance form from a user’s inbox, the date fields are now indented and right aligned.

    Form Launch

    Form Inbox Tooltips

    In the Performance inbox, the tooltip for the icon in the Employee column is “View more information about <employee name>”,

    Employee Info Tooltip

    The tooltip for the icon in the Action column is “Add <form title> to Outlook”.

    ActionTooltip

    Cancel button placement updated

    The button to cancel an action has been moved to the right.

    This change applies to almost all user interfaces in Performance Management, including: Add Objectives from Objective Plans dialog, Send to Next Step page, Ask for Feedback dialog, Stack Ranker page, Comment dialog, Legal Scan dialog, and Print Setup dialog.

    Here are some examples.

    Adding objectives tot a PM form.

    Return to Form button placement

    Ask for Feedback dialog

    Ask for Feedback Cancel button placement

    Stack Ranker

    Stack Ranker Cancel button placement

    Goal in the goal section or Competency in the competency section

    • The first column header is Goal in the goal section or Competency in the competency section of a performance form. Previously Expand All and Collapse All were inthe first column table header
    • The Expand All and Collapse All options now appear in the top-left corner above the table
    Goal section layout

    360 Reviews

    Cancel button placement updated for 360 Reviews

    The Cancel button has been moved to the right for 360 Reviews.

    Changes include opened 360 Reviews form, Goal Weights dialog, Add Participants dialog, Send Back dialog, Find Employee dialog, and Add Competencies dialog.

    Here are some examples.

    Canceling an opened 360 Reviews form

    Cancel button placement on 360 Review

    Canceling a participant search

    Cancel confirmation to next step

    Cancel button on Confirmation

    Continuous Performance Management

    The icon for the Request Feedback on the latest home page has two intersecting talk balloons.

    Request Feedback Quick Action

    Previously the icon had talk balloons that included a question mark and an exclamation mark.

    Achievements on Mobile Device

    On the Android app, the Visible to my manager switch and the Mark as Achievement switch have wider tracks, and new color mappings.

    Achievements on Android

    Career Development – Mentoring

    Successful Enrollment Message

    When users sign up for an open enrollment or unsupervised program as a mentee there is a “success” message. The message has been enhanced to now include a reminder for the user that they can contact preferred mentors directly if they don’t hear from the mentors for an extended period of time.

    Mentoring Enrollment Message

    Mentor Participation Approval Request

    The Mentor Participation Approval Requests have been updated.

    The Approve and Decline buttons are now closer to the message text. The buttons used to be at the bottom of the page.

    Mentor Participation Request

    Confirmation for Joining Mentoring Program

    When signing up for a mentoring program and a user decides to Save for Later, there is now a confirmation message pop up for them to confirm if they want to save the draft for joining the program for later.

    Join Mentor Program Confirmation

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • SAP SuccessFactors 1H 2023 What’s New in Career Development

    SAP SuccessFactors 1H 2023 What’s New in Career Development

    SAP has announced the latest updates and changes for SuccessFactors for the first half of 2023.

    Preview release is on April 28 with the production release is scheduled for June 2. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    For your convenience, we’ve summarized the highlights of what’s new for 1H 2023 Career Development below.

    Career Development

    There are a few universal updates for Career Development that are reviewed below.

    Career Worksheet – General Availability

    Career Development Configurations Available in Configuration Center

    You can now view, download, and transport Career Development configurations using Configuration Center.

    Configuration Center

    New Action Available in Action Search

    On a career worksheet, View my current role in Career Worksheet action is now available for use in the global search box. Users can enter the exact text of the action or select from suggested actions to navigate to the Career Worksheet page.

    Current Role Action

    The new action takes users directly to a selected page and eliminates multiple steps to get there.

    Career Worksheet Data in Story Reports Now Limited to Target Population

    The Career Worksheet data that users can view in Story reports, including current and target roles, is now limited to their target population.

    Changed Permission for Users to Show Target Roles in People Profile

    Now a user only needs View permission (User Permissions>Employee Data>Preferred Next Move) in order to select the Make public in Live Profile checkbox in Career Worksheet to show target roles in People Profile.

    Previously, View and Edit permissions were required. Now a user can select the option to show a role in Career Worksheet. The role then appears in the Career Goals block in People Profile.

    Link to Career Goal Block

    Mentoring – General Availability – Universal

    Approvals for Mentoring Requests on the Latest Home Page

    In an open enrollment or unsupervised mentoring program, Mentors can now accept or decline the mentoring requests sent by mentees in the Approvals section on the latest home page.

    Accept or Decline Mentoring Requests

    View More Recommended Mentors

    When a user signs up for a mentoring program as a mentee, they can now view up to 100 recommended mentors. Previously, only 10 mentors were recommended.

    While signing up and choosing Show Recommended Mentors, now there will be two rows of recommended mentor cards with the View More link below the cards.

    Recommended Mentors

    Customize Mentoring Email Notifications

    For any customized program type created with text replacement for a Mentoring programs, email notifications for a specific program type may be customized in Email Notification Templates Settings as well.

    Customize Mentoring Emails

    Approvals for Mentoring Requests on the Latest Home Page in iOS and Android Mobile Apps

    SAP SuccessFactors Mobile users can now search for mentors from a recommended mentoring program they haven’t joined in Opportunity Marketplace. Previously, they had to join the program first.

    When a user wants to invite someone they found to be their mentor, choose Submit Request on the Mentor or Bookmarks page. They will be prompted with a message guiding them to join the program first.

    Mobile Message when Joining

    After joining the program, users can submit a mentoring request to their preferred mentor directly on the page.

    Do you need help implementing or supporting your SAP SuccessFactors system?  Contact info@worklogix.com for assistance, download our support services brochure, or visit https://www.worklogix.com/implementation.html for additional information.

  • SAP SuccessFactors 2H 2022 What’s New in Performance Management

    SAP SuccessFactors 2H 2022 What’s New in Performance Management

    SAP has announced the latest updates and changes for SuccessFactors for the second half of 2022.

    Preview release was on October 28 and production will be released December 9. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    Highlights are identified by module and the type of change.

    Universal- for modules enabled, universal means no steps are required to have access to the new functionality. These features are automatically made available.

    Admin Opt-In – the admin must enable the new feature, usually in Admin Tools

    Admin Opt-Out – the admin must disable the new feature, usually in Admin Tools

    Provisioning Opt-In and Opt-Out require a Partner or Product Support request
    For your convenience, we’ve summarized the highlights of what’s new for 2H 2022 Performance Management below.

    Latest Goal Management

    The updates are for the latest Goal Management are admin opt-ins. The new features are described below. These features are also now available in iOS and Android mobile apps.

    General Availability – Admin Opt-Ins

    Copy Goals from Goal Plans using the latest Goal Management

    Users can now copy personal goals from their own goal plans as a new option to create goals.

    Requirements to use this feature include:

    • The TGM/CDP Goal Transfer Wizard feature is enabled
    • The create permission is granted in XML configurations
    • The write permission for goal fields is granted

    Leave Comments on Goals when using the latest Goal Management

    Users can now add, edit, or delete comments on their own goals or those of their direct reports. In legacy Goal Management, comments are shown in the goal list or on the goal editing page.

    Copy form Goal Plan

    In the latest Goal Management, the updated comment feature is supported and comments are shown on the goal details page.

    Comments Section on Goal Details

    Comments can also be managed in Performance Management forms, 360 Reviews forms, and Career Development.

    Team Goals Now Available when using the latest Goal Management

    Users can now create, manage, and be assigned team goals in the latest Goal Management.

    Users may:

    • Create, edit, or delete team goals
    • Access team goals from their own goal plan
    • Assign/unassign team goals to people from their team or people found via search
    • Share/unshare team goal ownership with others
    • If configured, users can manage team goals assigned to them in Continuous Performance Management.
    Team Goal Landing Page

    Users can also manage team goals assigned to them in Performance Management forms, 360 Reviews forms, and Continuous Performance Management.

    Group Goals are no longer supported.

    These new features are available in iOS and Android Mobile Apps as well.

    Performance Management

    The majority of the performance management updates involve Multi-Rater 360 forms and Calibration. However there are a few goal and performance related updates that we will begin with.

    General Availability – Universal Updates

    SMART Goal Wizard not available when using the latest Goal Management

    It will not be possible to use the SMART Goal Wizard when adding a goal to a performance form. This feature currently is not supported. Even if you enable the SMART Goal Wizard setting in Form Template Settings this option will not appear when adding a goal.

    Enhanced OData Entities for Querying Development Goal Sections on Forms

    You can now use APIs to query development goal sections and goal items on Performance Management forms. The FormContent, FormPMReviewContentDetail, FormObjective, FormObjectiveDetails, and FormObjectiveSection APIs. Previously these APIs were used to query performance goal sections and goal items only

    General Availability – Admin Opt-In

    Confirmation prior to Sending Forms

    When users send a form, a message popup appears and allows them to confirm the action.

    In the advanced settings for the template, there will be a new option to enable the new experience as seen below.

    New Setting Available

    A pop-up will appear for a user that is sending a form back or forward a step to allows the user to confirm the action. It is also applicable when signing a form, rejecting form or sending a copy of a completed form.

    In the route map on the form, clicking Actions in the current step, will display a dropdown list.

    Actions on Route Step

    Selecting the action will cause a pop-up to display.

    Confirmation Pop-up

    Continuous Performance Management

    General Availability – Universal

    Updated Character Count for Continuous Feedback Topic Field

    In the previous version, when users chose the “send” button on a form, a confirmation page appeared.

    The character count for the Continuous Feedback topic field to 200 characters.

    Replacement of Continuous Performance Management Legacy Version with the Continuous Performance Management Latest Version

    The legacy version of Continuous Performance Management (CPM) will reach End of Maintenance on May 20, 2022 and will be retired as of May 24, 2024. The replacement is the latest version of CPM, initially released in 2H 2020, that is currently available in the Upgrade Center. If no action is taken, your company will be automatically upgraded to the latest version after the retirement date.

    General Availability – Admin Opt-Ins

    New Quick Action to Give Feedback on the Latest Home Page

    Employees can now choose to Give Feedback from the Quick Actions section on the latest home page.When the Give Feedback is selected, the user can search and select one person, input a topic, and provide feedback to the other user.

    Give Feedback from Quick Actions

    Once selected, the user may select the person, feedback topic, and questions.

    Selections for Feedback

    OData v4 API Continuous Feedback for the Latest Version of Continuous Performance Management

    You can now use the Continuous Feedback OData v4 API with the latest version of Continuous Performance Management.

    The OData v4 API for Continuous Feedback has been added to support third-party integrations and extensions for the latest version of Continuous Performance Management (CPM).

    Calibration

    General Availability – Universal

    Remove Subjects from Calibration Sessions

    There is a new admin tool, Remove Subjects from Calibration Sessions, used to search for the sessions where an employee has been included as a calibration subject.

    When the employee is included in many sessions, you narrow down the search results by selecting a calibration template name. Then, only the sessions created with the specified template are listed.

    Remove Subjects from Calibration Sessions

    General Availability – Admin Opt-In

    More Gender Values in Calibration Views

    Male and Female were supported for visualization in Calibration Views. Now there are the other three standard values: Unknown, Undeclared, and Others.

    The gender icon is displayed next to the employee’s name. When the gender of an employee hasn’t been specified in the system yet, it will be indicated as No Selection.

    Gender Icons

    The gender bars in the matrix grid view are now rendered in different colors:

    • Male: Violet
    • Female: Green
    • Undeclared: Blue
    • Unknown: Dark Blue
    • Others: Red
    • No Selection: Grey
    Matrix Grid View

    Enhancement to Guidelines Enforcement During Mass Finalization

    There are more guidelines enforcement scenarios that are supported when you finalize multiple sessions at one time.

    • More than one rating is included in a guideline defined with a rating group
    • An operator other than “=” is configured in a guideline defined with a rating range
    • Not all ratings have a guideline

    No longer are guidelines enforced only when finalizing an individual calibration session. With the latest release, multiple sessions can be finalized as long the distribution of subjects doesn’t meet one of the above-mentioned definitions. Distributions would need to be adjusted in order to finalize all of the sessions.

    Previously, these guidelines were enforced only when you finalized individual sessions.

    360 Reviews

    There are several updates for 360 Reviews. Highlights are described below.

    General Availability – Universal

    Hide Route Map on 360 Reviews Forms

    Similar to PM forms, a route map may be collapsed on the form.

    This is done through the advanced settings of the 360 Review template by selecting “Hide Route Map on the Form”. Once enabled, when viewing the form, clicking on Hide Route Map will hide the route map from view on the form.

    Visible Route Map

    Clicking on Hide Route Map will collapse the route map from view on the form.

    Click Show Route Map

    Hidden Route Map

    Required Fields Marked on 360 Reviews Forms

    Fields defined as required are now identified with red asterisks on forms in the Evaluation stage. This now matches how required fields display in PM forms.

    Updated Messages for Users Approving or Routing Forms Using Unsupported Tools

    In the Approve Form or Route Signature Stage Form tool, once users enter document IDs and chose the buttons to approve or route forms, they weren’t informed that these tools don’t work for 360 Reviews forms.

    Now if a user tries to approve or route 360 Reviews forms using unsupported tools in Admin Center, a message will display reminding them that these tools aren’t supported and are shown the correct tool to use.

    Messaging when Routing using Unsupported Tools

    “competency-filter” Attribute Supported in 360 Reviews Forms

    The competency-filter attribute can be used to control what competencies users from different participant categories can view and rate on 360 Reviews.

    Within the meta-cat element in the meta section of the form XML, define different participant categories in order to:

    After the form is launched, in the Show Assignments dialog, participants belonging to the categories allowed to rate a competency are automatically selected for that competency. However, users can still select any competencies for a participant that weren’t initially included in the competency-filter defined for the participant’s category.

    If a participant’s category is changed in the Modify stage, the participant’s competency assignment will be automatically updated to comply with the new category’s competency-filter.

    If a participant is added in the Evaluation stage, the participant’s competency assignment will follow the competency-filter defined for the participant’s category.

    If a competency is added to the form, filters including or not including this competency will apply to related competency assignments.

    Disable Page Setup When Printing 360 Reviews Forms

    It is now possible to prevent a user from specifying to print the Summary View or 360 Executive Review form. Instead the form will be printed in its entirety.

    In Form Template Settings there is a new option – Disable Page Setup. When enabled, users aren’t allowed to specify the sections to print and the entire form will print.

    Print Setup without Section Option

    Show Behaviors in Summary Section by Enabling Rate-by-Behavior

    When behaviors are associated with competencies, it is now possible to show behavior names and ratings in the Summary section.

    To enable rate-by-behavior, set use-behavior to true and behavior-mode-opt to 0. In the Summary section, add the show-behaviors-in-summary element.

    Purge Data of External Users in 360 Reviews

    There is a new purge request, DRTM 360 Reviews – External User Purge used to delete data of external users no longer needed in 360 Reviews forms.

    The External User Purge for 360 Reviews can be defined by the following purge rules.

    • A specified number of days have passed since the user declined a form
    • A specified number of days have passed since the user submitted a form
    • A specified number of days have passed and the user hasn’t responded to a form
    • A specified number of days have passed since the user who has never been involved in any form was added to the system

    To successfully purge a user’s data who has multiple 360 Reviews forms, each form must satisfy one of the first three criteria.

    360 Reviews External User Purge Request

    Deprecation of 360 Reviews v11 Version

    The 360 Reviews v11 version will reach the end of maintenance on May 19, 2023 and will be deleted on November 17, 2023.

    360 Reviews v11 Version is being depreciated because 360 Reviews – SAP Fiori Version is generally available and includes the majority of features and functions that were available in 360 Reviews v11. In addition the SAP Fiori version has an enhanced user experience and updated visualizations.

    If you’re using 360 Reviews v11 Version, please migrate to 360 Reviews – SAP Fiori Version.

    Career Development

    There are a few universal updates for Career Development that are reviewed below.

    Career Worksheet – General Availability – Universal

    Enhanced Competency Gap Graph in Career Worksheet

    Previously, the gap graph was shown only when a competency had both a last rating and expected rating. With the latest release, if a competency has either a last rating or expected rating, a horizontal bar graph for ratings is shown below the competency.

    In the example below, the competency has an expected rating shown in blue with no last rating.

    Gap Graph

    In the previous version, no horizontal bar graph was available if both ratings were not available.

    Career Worksheet – General Availability – Admin Opt-Ins

    Career Explorer Now Generally Available

    Previously, Career Explorer was only available for customers in an Early Adopter Care (EAC) program. It is now generally available.

    Career Explorer recommends career opportunities to employees based on the career paths of people who are similar to them in the organization. It provides a means for employees to find relevant opportunities in their organization outside their hierarchy, career moves of people who are similar and paths that they may not have considered.

    For a recommended role, an employee can expand the card to see a career path in a lineage chart and view job profiles and recommendation reasons. The role may be added to Career Worksheet to do gap analysis for personal skills, or dislike the role to further personalize subsequent recommendations.

    Recommended roles are refreshed every two weeks or when there are enough delta changes to the data. This allows employees to visit the Career Explorer page regularly to explore new recommendations.

    Career Explorer Page

    Mentoring – General Availability – Universal

    Country/Region Picklist Available for Mentoring Matching Questions

    A “Country/Region” picklist is now available in the question category to use for automatic matching. Matching rules can be created to allow mentees to define their preferred country/region when signing up for a program, and mentors’ country/region information is pulled from their profile data.

    Country/Region Picklist for Mentoring

    Mentoring Program Available in Cross Domain Table Reports

    Mentoring Program is now available as a domain in Cross Domain reports in Table reports. This can be used with Performance Management, Goal Management and Employee Profile domains to gather mentoring program related data.

    In Conclusion

    We have now covered the highlights of the PM related updates for 2H 2022.

    Do you need help managing your SuccessFactors Release cycles?  Download our support services brochure or email info@worklogix.com to see how we can help.

  • SAP SuccessFactors 1H 2022 What’s New in Succession and Career Development

    SAP SuccessFactors 1H 2022 What’s New in Succession and Career Development

    SAP has announced the latest updates and changes for SuccessFactors for the first half of 2022.

    Preview release was on April 15 and production will be released May 20. You can view the full set of documentation in the What’s New Viewer here. For full details on the release cycle, check out the SAP SuccessFactors official product updates blog.

    For tips on how to manage a release, check out our blog here

    For your convenience, we’ve summarized the highlights of what’s new for 1H 2022 Succession and Career Development below.

    Career Development

    General Availability – Universal Updates

    Use Capability Picker in Job Profile Builder, Performance & Goals, and Succession & Development

    Users can now use the Capability Picker to add competencies in Job Profile Builder, Performance & Goals, and Succession & Development.

    Capability Picker replaces New Competency Picker, with a new UI that includes employees’ competencies, behaviors, and skills within an organization.

    Career Development

    Users can use the Capability Picker to add competencies to development goals in the latest Goal Management.

    The latest Goal Management must be be enabled and development goal plan XML the show-competency-browser switch is configured.

    Succession Planning

    Capability Picker can be used to select competencies by competency libraries or job roles and search for competencies using keywords.

    Job Profile Builder must be enabled.

    In the Talent Search Settings in Admin Center, select Enable Capability Picker.

    Here is an example of Capability Picker with a search box and a hierarchy structure of capabilities.

    Adding Capabilites

    New Actions Available in Action Search

    Additional Mentoring, Development Goals, and Career Worksheet actions are now available in the global search box.

    Users can enter the text of an action or select from suggested actions to get to the selected product page.

    • Sign up for mentoring programs
    • Review and update mentoring activities
    • Update status of development goals
    • Add learning activities to development goals
    • Delete development goals
    • Search for target roles in Career Worksheet
    • Launch role readiness assessment in Career Worksheet
    • Create development goals in Career Worksheet
    • Add learning activities in Career Worksheet

    These new actions take users directly to product pages.

    Action Searches

    0% Expected Rating Now as the Lowest Rating in Career Worksheet

    If a competency’s expected rating is set as 0% in Manage Job Profile Content, the expected rating now appears as the lowest rating in the rating gap chart in Career Worksheet.

    Previously if no expected rating was set, “N/A” would display as seen below.

    Prior Version with N/A Expected Rating

    With the latest release, it is now possible to differentiate between “N/A” and 0% expected rating.

    New Zero Expected Rating

    Job Profile Builder must be enabled.

    Enhanced Permission Control for Viewing Roles and Competencies

    Before this release, users could view all the roles and competencies regardless of user permissions in Career Development.

    Now users can only view the roles and competencies to which they have permissions in Career Development.

    This permission control has been enhanced for viewing job roles and competencies within multiple features in Career Development:

    • Development Goals
    • Career Worksheet
    • Career Path
    • Mentoring

    Users within the target population for certain job roles and competencies can view the roles and competencies on Career Development pages.

    Job Profile Builder must be enabled.

    Permission control is applicable in Development Goals, Career Worksheet, Career Path V2, and Mentoring. More details are explained below.

    Development Goals

    Creating, editing and viewing development goals in Career Development or People Profile, users can view the competencies based on their permissions. If behaviors are mapped to competencies, the same permission control applies.

    Using OData APIs when creating, updating, deleting or querying,development goals, users can create, update, delete or query the competencies that they have permission for.

    Career Worksheet

    Users can view their current roles and suggested roles that they have permission for.

    Browsing or searching for job roles, user can view the job families and roles that they have permission for.

    Viewing the career path of current or target roles, users can view the job roles to which they have permissions.

    Users can view all competencies and behaviors (if configured) of the current and target roles in the gap analysis charts based on their permissions.

    When creating development goals for competencies, users can view the competencies in the goal creation dialog box based on their permissions.

    Users can add learning activities to the competencies based on their permissions.

    In Suggested Roles when filtering job roles by competency, users can view and select the competencies to which they have permissions.

    Career Path V2

    Users can view the job roles to which they have permissions. Administrators can manage the job roles to which they have permissions.

    Mentoring

    Program participation may be limited by selecting dynamic groups. Upon sign up to a mentoring program, the users within the groups can view and select picklist options only for their group in the signup form.

    General Availability – Admin Opt-Ins

    Create and Edit Goals in Non-Goal Management Modules

    It is now possible to try out the latest Goal Management in non-Goal Management modules:

    • Career Development
    • Succession
    • Performance Management
    • Multi-Rater
    • People Profile
    • Continuous Performance Management

    Creating or editing a goal in one of these modules, the user is prompted with a dialog with new UIs offered by the latest Goal Management.

    Creating Goal

    Mentoring

    General Availability – Universal Updates

    There are several universal updates for Mentoring.

    Cancel Request and End Mentoring on Manage My Opportunities

    On the Manage My Opportunities page, users can now cancel the mentoring request that they made directly in Opportunity Marketplace, without navigating to other product pages.

    Cancel Mentoring Request

    If a mentee is already connected to a mentor it is now possible for them to end the mentoring relationship on their My Opportunities tab.

    End Mentoring Relationship

    Text Replacement for Mentoring in Opportunity Marketplace

    User created customized mentoring text is now available in Opportunity Marketplace.

    This includes mentoring, mentoring program, mentor, mentee, including plurals and uppercases at the program level.

    Previously:

    Mentor Labels

    Now:

    Customized Labels

    Recommended Mentors and Mentoring Programs Available on iOS and Android Mobile Apps

    In iOS and Android SAP SuccessFactors Mobile apps, employees may get recommended mentors and mentoring programs in the Connect with People section.

    Mentor Details Page in Opportunity Marketplace

    Opportunity Marketplace now has a Mentor Details page. Users can perform a variety of tasks such as viewing details of recommended mentors, bookmarking mentors, submitting and canceling mentoring requests, checking mentoring status, and ending mentoring relationships.

    Mentor Details Page

    Mentoring – Admin Opt-Ins

    Qualtrics Feedback Opportunity for Mentoring Program Completion

    Intelligent Services events can be used to send employee information to Qualtrics in order to send a Qualtrics feedback survey to all of the mentoring program participants when the program ends.  

    Manage Qualtrics Integrations in the Admin Center now includes the Complete a Mentoring Program option in the Event Name field’s drop-down list for Talent.

    To use this feature requires a Qualtrics Employee Experience license so that you can create Lifecycle projects. You also need to integrate SAP SuccessFactors with Qualtrics, and enable Intelligent Services and Integration Center.

    Succession

    Enhanced Permission Control for Searching Positions by Roles and Families

    In the previous version, you could access all the job families and roles regardless of permissions.

    In the current version, you can only view the job families and roles to which you have permission when browsing positions.

    Browsing job roles to find the position to nominate a successor to will be limited to the job families and roles that the user has permissions for.

    The permission control applies to the following scenarios:

    • Opening a nomination dialogue through the nomination section in Succession Talent Cards.
    • Opening a nomination dialogue through the nomination block in People Profile.

    Job Profile Builder must be enabled.

    Wrap Up

    We have now covered the highlights of the Career Development and Succession related updates for 1H 2022. See our blog for 1H 2022 PM release features.

    Do you need help managing your SuccessFactors Release cycles?  Download our support services brochure or email info@worklogix.com to see how we can help!