H1 2021 SAP SuccessFactors Learning Management System Updates

New major updates in Admin Opt-in Configuration Type

Stories in People Analytics for SAP SuccessFactors Learning

As a report designer, you can create, access, and share Learning stories in People Analytics for generating custom Learning reports. You can also have the data of SAP SuccessFactors Learning and other modules side-by-side in the same story, and link them to apply common filters on them. Extending the capabilities of Stories in People Analytics to Learning improves the experience of creating Learning reports by making the process intuitive, easy, and technically simple.

Enhanced Course Home for Instructor-Led with Online Content Courses

The Course Home User Experience (UX) includes new behaviors when the feature is enabled for courses that are instructor-led with online content. The following table describes the UX behavior changes when the feature is enabled (enableCourseHomeBlended=true) or disabled (enableCourseHomeBlended=false)

Impact AreaSummaryBehavior with enableCourseHomeBlended=trueBehavior with enableCourseHomeBlended=false
E-SignatureE-Signature pages support the Show Revision Information setting.When the Show Revision Information setting (System Administration  Application Administration   User Settings) is disabled, revision information isn’t displayed during history verification through the content player.Regardless of the Show Revision Information setting, revision information displays to the user during history verification.
E-SignatureNo limit to e-signature verification attempts.The user has unlimited attempts to enter their user name and PIN on the entry page.After three failed attempts to enter their user name and PIN, the user is forced to leave the page and come back to re-enter their credentials.
E-SignatureNotification of unverified history records.On a user’s learning plan and within the content player, users are notified if they have any unverified history records. When viewing item details, users are notified if there’s an unverified history record for that course.On a user’s learning plan, within the content player, and on the item details page, users are notified if they have any unverified history records.
E-SignatureUser can view the e-signature approval status.Users can view the approval steps, approvers, and the status of each step in the approval process when verifying history records.When verifying history records, approval information and status is provided to users through email notifications.
Online ContentContent structure includes e-signature and required survey.Separate content items display for e-signature and survey within the content structure.E-Signature and required surveys aren’t included in the content structure.
Online ContentDocument Type content can be configured to launch inline, for specific types of files.For Document Type content, certain file types can be configured to launch inline, such as PDF or HTML.For Document Type content, all file types are launched in a new browser window.
Online ContentRevised the conditions that trigger a warning to users if they aren’t launching the current revision of a course.When users launch an old revision, they’re warned that there’s a new revision and prompted to launch that revision, with three exceptions. The user isn’t warned when:The old revision is a prerequisite to the new revision and the user hasn’t completed that prerequisite.The old revision is required and the new revision isn’t a substitute.The new revision requires registration in order to take the online content and the user hasn’t already registered.When users launch an old revision, they’re warned that there’s a new revision and prompted to launch that revision.
Online ContentUsers can review any content type from history when Users can Review Completed Content from History is enabled (Learning Activities  Item  Online Content Settings).Unless the content is locked due to failure, users can launch any content type except assessment from history. The content can be launched in any order and launches inline or in a new window, based on the content object configuration.Unless the content is locked due to failure, users can launch AICC or SCORM content from history.
Online ContentUsers can review or retake content before the course is complete.In the content player, a user can choose to review completed content or to retake content. Retaking content clears the completion and forces the user to complete the course again. Reviewing has no impact on completion status.In the content player, a user can choose to retake content. Retaking content clears the completion and forces the user to complete the course again.
Post CompletionPost completion actions aren’t immediately available if a user fails a course.Upon failure, the user is informed that they didn’t pass and is offered options to retake, if permitted. Additional post-completion actions are available from learning history, based on permissions.Upon failure, it can be unclear to the user that they didn’t pass. The same post-completion actions are available when users fail as when they pass.
RegistrationImproved processing for courses that require approval and have an associated cost.For courses that are instructor-led with online content, if approval is required before purchase, the user provides account information when requesting approval. When approved, the payment is processed and the user can start the course.When a course requires approval and has an associated cost, the user first requests approval. After approval, when the user starts the course they’re prompted to provide account information.

Updated Learning Cross-Domain Proxlet

Users can complete courses without issues when using SCORM 1.2 or SCORM 2004 content with the legacy inline content player

New Guided Experience for Employees Returning to Office

Return to Workplace (Employee) is a supplement to the Return to Workplace (Admin) guided experience. When HR or administrators finalize the list of returning employees in the admin guided experience, the selected employees need to complete the employee guided experience, including:

  • Taking pre-return surveys
  • Reviewing office readiness
  • Completing learning courses
  • Reporting vaccination status (this step is available when configured by the administrator)

New UI Integration Cards

Added the following UI integration cards:

  • Development Goals: View and update your development goals.
  • Learning Approval: Manage learning requests pending your approval.
  • Curricula Status: View the overall status of learning curricula assigned to you.
  • Vaccination Status: Track the current status of employee vaccination.

NEW MAJOR UPDATES IN Universal CONFIGURATION TYPE

Additional Language Support for Personalized Recommendations

The newly supported languages are:

  • Arabic
  • Simplified Chinese
  • Hebrew
  • Hindi
  • Vietnamese
  • Thai

Supporting additional languages in recommendations meets the requirements of customers for whom English isn’t the primary language.

Assignment Profile Enhancements

We no longer support adding or viewing 2000 attributes values. We also now support comma separated values and line breaks.

Curricula Jobs Scheduling Independent of onlineOperationMaxRecordsCount Configuration

Curricula jobs run now system-controlled, All other jobs continue to be governed by the onlineOperationMaxRecordsCount configuration. This change improves the system performance with optimum usage of resources.

New Session Timeout Behavior in SAP SuccessFactors Learning

SAP SuccessFactors Learning session timeout is aligned with the timeout behavior of SAP SuccessFactors platform

Updated Processing Logic for User Connector

if the user record has changes only to the Manager, then such records aren’t considered for processing. In such cases, the Manager changes are carried out as part of Manager post processing.

There’s an additional row for Managers in the User Connector run report to give a count of the Manager changes.

Item Connector Support for Assessments

The item connector Module Type field now contains the following option: Assessment (Exam and quiz).

We wanted customers to be able to associate several exams and quizzes to items in a single action. This functionality helps with the transition from the Plateau Question Editor (PQE) to the assessments module.

Migrate Legacy Exams to Assessments

You can now export legacy (PQE) exams to a Microsoft Excel template, which you can then import as learning assessments. You may export and import multiple exams at once using the same template. The exams appear as assessments in the locale that you choose during export.

The System Administration > System Management Tools > Export Data > Record Type field now contains the following option: Exam (Legacy). You can import the exam using System Administration > System Management Tools > Import Data > Record Type > Exam.

Removal of Certain Permissions for Legacy Exams and Future Association to Items

The following permissions are no longer available:

  • Add Exam Object (Legacy)
  • Copy Exam Object (Legacy)
  • Add Question
  • Copy Question

The Edit action for legacy exams on the Item Usage page is no longer available.

Viewing Items Associated to Assessments from the Assessments Menu

Added the Item Usage menu item on the Assessments page so you can see the items associated with an assessment.

Select the Item Classification While Creating New Items

You can now select an item classification when you create a new item.The following classifications are available:

  • Online
  • Instructor-led
  • Instructor-led with online content
  • Other

When you select Instructor-led, after the item is created the Agenda Template tab displays. When you select Online or Online with Instructor-led, the Online Content tab displays so you can add content. When you select Instructor-led, after the item is created, you’ll be taken to the Agenda Template tab. When you select Online or Online with Instructor-led, you’ll be taken to the Online Content tab to add content.

Right-to-Left Support in SAP SuccessFactors Learning Administration

Languages with RTL writing system are supported in the SAP SuccessFactors Learning Administration UI.

Support for Display Locale ID

You can now define a Display Locale ID on the Locale page to display a different locale value in the application. The Internal Locale ID remains unchanged and continues to be used for Data Import, Connector, and API tasks.

The Learning Administration  References  Manage Labels  Locales  Summary tab now contains the following fields: Display Locale ID and Internal Locale ID.

Content Security Policy Header Support

If the new content security policy header causes desired items to be blocked, you can navigate to System Administration   Configuration   System Configuration   Web Security to exclude file types from the security policy.

The content security policy header is included on all outgoing network page responses

To Learn More

Overall there are 35 items being changed or enhanced in this release for LMS and we didn’t cover every detail here.  For more information, check out the What’s New Viewer here.

Do you need help managing your SuccessFactors Release cycles?  Email info@worklogix.com or download our support services brochure to see how we can help!

H2 2020 SAP SuccessFactors Learning Management System Updates

New major updates in Admin Opt-in Configuration Type

Reply-To Email Address Change Option

New Reply-To email address field, which lets you enter an e-mail address different from the administrator and user e-mail addresses. It is populated based on the data configured in the Application Notification Admin Email, or the Application Notification User Email fields.

Screenshot showing the new Application Notification Reply-To Email field in the UI

Support for IAS Identity Management

IAS Identity Management authentication is in limited availability, only to customers who sign up for the early adopter program. Native logon, and BizX platform authentication for external users will be migrated to IAS authentication in upcoming releases.

Course Home Redesign for Blended Content

Blended content for course home is enabled by selecting Admin System Administration  Configuration  System Configuration  LMS Admin  EnableCourseHomeBlended=true

NEW MAJOR UPDATES IN Universal CONFIGURATION TYPE

Language Support for Personalized Recommendations

The newly supported languages are:

  • Bulgarian
  • Catalan
  • Croatian
  • Danish
  • Finnish
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Norwegian
  • Polish
  • Romanian
  • Serbian
  • Slovak
  • Slovenian
  • Swedish
  • Turkish
  • Ukrainian

Supporting additional languages in recommendations meets the requirements of customers for whom English isn’t the primary language. This leads to a better adoption of Learning as well.

Add New Items

Add New for learning items has been incorporated in the new UI along with improved user experience and brings parity between the functionalities of the old UI and the new one.

Some of its highlights are:

  • All the fields in Add New of Items including custom fields reflect the settings done in Entity Configuration.
  • The settings done in User Settings reflect in the New Item page.
  • All the required data are validated before the item is created.
  • The Revision Number field can accept values that are up to 90 characters long.

Virus Scan for .zip Connector Files

.zip connector files are scanned for viruses before they’re processed and file will be rejected or delete if a virus is detected and it is the security enhancement feature.

Sensitive Data Safeguards

Currently, if custom fields are mapped to SPD fields in SAP SuccessFactors Learning, a designated administrator or group of administrators are notified. And when the SAP SuccessFactors User Connector or User Sync is run, no new data is saved, and the existing data is deleted after seven days.

Limit for Maximum Report Runtime

Maximum time for a report to run has been set to 24 hours. By setting a limit, customers can fairly use their reporting resources. The selected values enable reports to run for a definite amount of time and to block reports that can cause system instability, or waste system resources by running indefinitely.

Enhanced Security for Plateau Report Designer

Users can access PRD from Learning Administration in Admin Center of SAP SuccessFactors, and generate a new password to log in to the tool.

Screenshot showing the Generate New Password and Launch PRD buttons in the UI to access PRD.

Printed Exams in Assessments

Administrators can select Menu Print Exam to configure assessments for printing, so that the student can be administered the exam in hard copy format, and their scores can be entered manually by the administrator using the scoring interface.

Learning Administration Assessments page with Menu displayed showing the Print Exam option.

Multiple Contents for Imported Open Content Network Course

The OCN Synchronization is an existing job that periodically updates OCN courses with newly added content. Once the course is updated, the ReassignOCNCourseItemToStudentApmJob runs and assigns the new content to the learners of the course. The system notifies the learners through email about the assignment of newly added content. Multiple contents can be added to an OCN course and these contents are automatically assigned to the assigned learners of the OCN course.

Removal of Flash-Based Administration User Interface

Adobe Flash-based administration user interface is no longer available and administrator experience offered by the SAP Fiori interface is now consistant with the rest of the SAP SuccessFactors product suite.

Learning Administration Fiori-based user interface.

To Learn More

Overall there are 34 items being changed or enhanced in this release for LMS and we didn’t cover every detail here.  For more information, check out the What’s New Viewer here.

Do you need help managing your SuccessFactors Release cycles?  Email info@worklogix.com or download our support services brochure to see how we can help!