Implementing the SuccessFactors Role Readiness Assessment Form

An employee is empowered to manage their career through the use of the SuccessFactors Career Worksheet. The Career Worksheet, a component of the Career Development module, allows an employee to view details about job roles that interest them, see the role’s associated competencies and select a targeted or future role. Once selected, a role readiness assessment form can be initiated to measure how ready an employee is for the potential future role.

The Role Readiness Assessment form, accessed from the Career Worksheet will identify competency gaps for the target role and help an employee plan development steps to prepare for the role. The employee’s proficiency for each of the role’s competencies is rated and an overall role readiness rating is calculated based on the employee’s actual competency ratings against the expected competency ratings for the role.

Before we look what is required to set up the Role Readiness Assessment form, let’s confirm that you are using development goals with competencies, Job Profile Builder (JPB), and the Career Worksheet. The remainder of this post is based on these assumptions.

Career Development Planning Settings in Provisioning

Before outlining the permissions needed for the Role Readiness Assessment form, let’s review the settings that are required for Career Development Planning.

To get started, you will need Provisioning access. Within Company Settings in the Goal Frameworks section, Goal Management Suite (Total Goal Management) and My Goals Tab should be enabled.

Under Career & Development Planning in the Goal Frameworks section, enable CDP Full (Development Plan) which also enables Development Plan V12. Enable Career Worksheet which also enables Career Worksheet V12. Enable Career Path V2 as well so that Career Paths may be created and used by employees with the Career Worksheet.

After enabling the Goal Frameworks settings, make sure Verions 12 UI framework (Revolution), Enable Generic Objects, and Enable the Attachment Manager are set as well.

Provisioning Settings for Job Profile Builder

The Role Readiness Assessment form relies on competencies linked to job roles. Competencies should be mapped to job roles using Job Profile Builder. There are some additional settings needed in Company Settings in order to use Job Profile Builder in the instance.

JDM v2.0 /Skills Management should be enabled.

In order to use Job Profile Builder, the Competency Library Management Suite should not be enabled.

Competency Library Management Suite not enabled

A competency library which contains all of the competencies used for your organization is required. This is critical for the Role Readiness Assessment form to work. The form rates competencies linked to a role, therefore job roles must be linked to competencies in a competency library. Make sure there is a competency library in use. The SuccessFactors Competency Library 2.1 has the expanded list of competencies or you may create a custom competency library.

Career Development Templates in Provisioning

Three of the four templates used within the Career Development module may be found in Provisioning under Managing Plan Template: Development Plan, Learning Activities, and Career Worksheet.

Templates within Managing Plan Template in Company Settings

The fourth template, used for the Role Readiness Assessment form is found under Form Template Administration.

PM forms are found within Form Template Administration

Click on the link to see all of the existing templates. Scroll through the listing of form templates to find the standard Role Readiness Assessment template.

Role Readiness Assessment template within Form Template Administration

Career Worksheet V12 must be enabled and there should be a Career Worksheet template in order to see the standard Role Readiness Assessment template.

Career Worksheet Template in Provisioning must be present

Role Based Permissions for the Admin Role

There are some role based permissions in the instance that must be set up for the system or HR administrator and employee roles. The admin role will need to manage and configure various features for Career Development Planning. In the instance, go to Manage Permission Roles. For the admin role, select Manage Career Development under the Administrator Permissions section.

To manage the Career Worksheet, Development Admin and Manage Career Path permissions are needed. Admin Career Development Plan Export Data permission is optional.

The admin role requires Job Profile Builder access in order to configure job profiles and map job roles and competencies to the profiles.

Access is also needed for components of Career Development Planning: development plan, Career Worksheet and suggested roles for the worksheet.

Under User Permissions>Goals, the admin role will also need access to the Career Development Plan and the Career Worksheet.

Role Based Permissions for the Employee Role

The employee role needs to have permissions set up to be able to access the Role Readiness Assessment form. A link within the Career Worksheet will open the role readiness assessment form, bypassing the usual form creation steps.

Link to the Role Readiness Assessment Form

There are some role based permissions that need to be set up for the employee role for this link to work.

Grant “Permission to Create Forms” for the Role Readiness Assessment template

The employee role will need Performance Management Access under Performance User Permissions.

Permission needed for Performance Management Access

The employee role will also need Permission to Create Forms which is found in the General User Permission section. Select the Others radio button and select the Role Readiness Assessment form.

Employee role will need permission to create the Role Readiness Assessment form

This permission is in addition to CDP permissions that should be set for access to development plans, the Career Worksheet and Career Paths.

The employee role will need access to view the Career Path. This permission will allow the user to browse career paths from the Career Worksheet.

Under User Permissions>Goals, the employee role will also need access to the Career Development Plan and the Career Worksheet.

Competency Expected Ratings Set Up

Now that the employee role permissions are set, we will look at the competencies for a job role and how they are rated on the form. The goal of the Role Readiness Assessment form is to rate the employee’s mastery of the competencies needed for the targeted role.

It is within Job Profile Content where roles should be linked to competencies from the competency library.

When mapping the competencies to a role, you will see the competency library to select from.

Select competencies in library to map to role

The system uses a calculation to compute a competency score which will demonstrate how ready an employee is for the targeted role. The role readiness calculation relies on an expected rating for each competency for a role. The readiness score is based on a comparison between the employee’s actual competency rating with the expected competency rating. Rating the roles’ competencies also identify areas of development that are needed in order to succeed in a future role.

The expected rating is configured within Job Profile Builder on the job role’s mapped competencies. The admin defines the expected competency ratings for each job role.

Assigning Expected Ratings to Role Competencies

In order to set the expected ratings for each competency on a job profile (a job role is attached to a profile), go to Manage Job Profile Content>Set Up Families and Roles.

A job role is associated with a job profile. Select a role to update by clicking on the role name. The content of the role will now be editable.

The screen will have tabs for mapped job codes, mapped skills, mapped competencies and mapped talent pools. Each tab will include a count for the mappings.

Go to the Mapped Competencies tab. Any competencies that are mapped to the job role will display. Competencies must be mapped to a role in order for the Role Readiness Assessment to work. If a role does not have competencies and it is selected as a target role, the Role Readiness Assessment form will not have any competencies to rate. So be sure to map competencies to each role.

The Rating column that is needs populated for each competency mapped to a role. The rating column is used to add the expected ratings and % weight for each competency. To create the expecting rating for a competency, click on the calculator icon in the Rating column.

Select icon to set rating

Scores are entered on the pop up to determine the expected rating % for the competency.

Enter lowest, highest and expected scores for a competency

Based on the rating scale used on the Role Readiness Assessment form, enter the lowest and highest scores in the rating range along with the expected proficiency rating. In this example, the readiness scale has scores 1 to 5 with 1 being the lowest score and 5 being the highest score.

Compute becomes active once the scores are entered

Assign an expected score. This would represent proficiency needed to succeed in this competency. The Compute button becomes active once the 3 scores are populated. Click on the Compute button and the calculated expected rating % is computed. Click the Apply button to finalize the calculation.

After computing, the calculated expected rating % is populated for the competency. In this example, using a rating scale of 1-5, the expected rating is 50% of the highest score.

After applying the calculation, back on the Edit: Role screen, the rating % is populated.

Continue to create the expected rating for each competency for the role. Once all of the ratings are populated, save the role.

Save Role to apply expected ratings for each competency

You may also fill in the weight column to identify how much weight each competency holds. If left blank, the competencies are weighted equally in the overall readiness calculation.

You will need to identify the competencies mapped to every role and setting the expected rating for each.

Targeted Job Roles without Mapped Competencies

As mentioned earlier, Job profiles (with associated role) need to have mapped competencies in order for the Role Readiness Assessment form to work properly.

To better explain why this is critical, here are 2 examples.

Example #1: Role without competencies.

Within Manage Job Profile Content>Set Up Families and Roles, here is a job role that has no mapped competencies.

When this role is selected in the Career Worksheet, there are no competencies listed.

Targeted role without competencies on Career Worksheet

And when the employee selects the target role to evaluate their readiness, the form will have no competencies to rate.

Role Readiness Assessment form without mapped competencies

If the role does not have competencies, it is impossible to evaluate an employee’s readiness for the role. The readiness meter will not calculate readiness for the role and there will be no gap graphs since there are no competencies.

Targeted Roles with Mapped Competencies but no Expected Ratings

Example #2: Job role has mapped competencies but no expected ratings

If a job role does have mapped competencies but the expected ratings are not set, there will be issues as well.

Here is a job role with mapped competencies. However, the role does not have any expected ratings set for the competencies; the rating column for each competency is blank.

Roles has mapped competencies but no ratings

If an employee selects this role to evaluate in the Career Worksheet, the three competencies are listed for the role.

So this part works correctly; the competencies display for the target role.

And the employee can go into the Role Readiness Assessment form and is able to rate on each of the competencies.

Role Readiness Assessment form with competencies

The issue occurs back on the Career Worksheet upon form completion. The Readiness Meter for the role has not calculated the readiness percentage. The calculation needs expected ratings and without them there is no readiness. So “Role is not ready” will display instead of a readiness percentage.

Readiness Meter does not show readiness %

In addition, the gap graph for each competency only shows the actual rating and not the expected rating.

Without expected ratings for each competency, the gap graph will only display the actual competency rating.

Hopefully these examples point out the pitfalls of not having mapped competencies for roles as well as roles having mapped competencies but no expected competency ratings.

Other things to consider

If any of the roles being considered have mutual competencies, the readiness meter will populate for all of them after a role assessment is completed. In other words, if an employee has selected a few targeted roles that share a competency, when a role readiness assessment form is completed for one of the roles, the readiness meter will calculate readiness for any other targeted role that has the competency. Since expected ratings can vary by role, the same competency might display different gap values for different roles.

The form should be configured to auto-populate all of the competencies for the role. The form template should show that the competencies are job specific.

To use job specific competencies in form

This can be set in the template in the instance by selecting Job Specific.

Selecting Job Specific Competencies to appear on the form

Ratings Calculation

Role readiness may be calculated in one of two ways:

Summing up the number of competencies for the role
Averaging out the competency readiness

Summing

Role readiness can be calculated as the percentage ratio between employees’ ready competencies and the total of required competencies for the role. Each expected rating met is worth a full point and each rating not met is worth zero.

The calculation would look like this:

(number of competencies the employee is ready for)/(total number of required competencies) * 100%.

To be “ready” for a competency, the system checks the employee’s current rating and the expected rating. If the current rating is equal to or greater than the expected rating, the employee is considered ready for this competency. The competency is then assigned a value of 1.

The system will then count up all the “ready” competencies to use in the calculation.

Here is an example. The targeted role has 5 competencies, each with an expected rating of 4. The employee has competency ratings below the expected ratings for 3 of the 5 competencies. The equation would be: (2/5) * 100%. The readiness for the role would be 40%. This percentage would appear on the readiness meter for the role on the Career Worksheet once the form is completed.

Averaging

A new option introduced in 2018 is a proportional calculation in which each competency rating is weighted as a percentage of the expected rating. A readiness score calculated proportionally may be more accurate in showing how close an employee is to full role readiness.

In this method, the readiness for each competency is determined and then an average is calculated for the role readiness percentage.

The system identifies readiness for each competency:

100% for any current rating that meets or exceeds the expected rating.
0% for no current rating for competency
0 for no expected competency rating
when current rating is less than the expected rating, readiness is determined by calculation: (current rating – lowest rating in scale)/(expected rating – lowest rating in scale) * 100%

Once a percent readiness is determined for the role, the percentages are tallied. The sum is then divided by the total of competencies for the role.

To use the average calculation method, the Career Worksheet XML must contain the following switch:

If no switch configuration is added, the default calculation for role readiness is summing.

Display Targeted Role Name in Title of Role Readiness Assessment form

The title of the self-assessment form contains the targeted role name.

This occurs when the Company System and Logo Settings have “All documents will display their form template name at the time the document was created.” enabled. This option does not support translations of the document name.

If “All documents will display their current form template name as configured in the Form Administration settings. This option supports translations of the document name.” is enabled, the form will not contain the target role name.

When form is run with this setting, the targeted title is omitted.

Form without role name displayed in title

Troubleshooting: Evaluate your readiness link not appearing on Career Worksheet

After setting up the Role Readiness Assessment template the Evaluate your readiness link is not visible on the Career Worksheet. Here are some possible reasons for not seeing the link:

The Role Readiness Assessment form has not been configured in the Career Worksheet template (it needs to be configured for each locale). In order for the link from the Career Worksheet to the Role Readiness Assessment to work, the readiness form template ID must be identified in the Career Worksheet XML.
Employee role does not have the “Performance Management Access” permission in RBP and/or does not have “Permission to Create Forms” for the assessment template that was configured.
Proxying as the employee and trying to launch the Role Readiness Assessment form. This is a self-assessment function and the action is not supported by proxy feature. So, the “Evaluate your Readiness” link will only appear to the logged-in user directly (it will not appear if you are proxying as the user).

Tag for Role Readiness Assessment template

When the form is used in multiple languages, there needs to be one entry for each.

Troubleshooting: Role Readiness Percentages Not Appearing on Career Worksheet

Once the Role Readiness Assessment is complete, the role readiness percentages should appear for each targeted role. If the percentages do not appear, make sure the same rating scale is used for the Role Readiness Assessment and the Career Worksheet.

Readiness Scale referenced in Career Worksheet XML

Make sure the rating scale referenced in the career worksheet XML is the same as the role readiness template rating scale. Otherwise, once role readiness form is done, the percentages will not display.

Readiness Scale referenced in Role Readiness Assessment XML

Launching Role Readiness Assessment for Current Role

The Career Worksheet XML can be configured to allow employees to launch the Role Readiness Assessment form for their current role. This is accomplished with the following switch added to the Career Worksheet XML.

Switch to allow form to launch for current role

Create a current-self-assessment tag making sure to identify the form to use.

After the updated Career Worksheet XML is imported in Provisioning, the Current Roles tab will contain a link to evaluate readiness.

Current Roles tab now has link to evaluate readiness

Click the link to open the form for the current role.

Role Readiness Assessment for Current Role

Some final reminders

Competency ratings are not differentiated by role; if current and targeted role share a competency, rating will apply to both.
Do not calculate an overall performance rating with the form.
If a competency is defined in a specific language but the employee signs into the system in a different language, that competency will not appear in the form.
Competency ratings are not differentiated by role; if current and targeted role share a competency, rating will apply to both roles.
When employees open the Career Worksheet, the role readiness shown in the worksheet is always calculated based on the latest ratings.
Route the form to the manager for a final rating, do not have the employee enter the rating of record.
Only ratings from completed forms are displayed in the Career Worksheet.

Do you need help setting up the Role Readiness form or your SuccessFactors Career Development Implementation? Contact us at: info@worklogix.com

Using Role Readiness within SAP SuccessFactor’s Career Worksheet

Employees are empowered to manage their career through the use of the SuccessFactors Career Worksheet. The Career Worksheet is a component of the Career Development module which allows employees to view details about job roles that interest them, see the role’s associated competencies and select any as targeted or future roles.

Career Worksheet prior to selecting targeted roles

When Job Profile Builder (JPB) is enabled and job profiles are defined, a switch may be set so that the Career Worksheet syncs with JPB. The sync enables role details from JPB to be used in the Career Worksheet.

How does the Career Worksheet work?

Employees may identify roles or career paths they may be interested in. They may the view details about job roles, including the associated competencies. This will enable the employee to gain an understanding of the development effort required to move into these roles.

After the employee selects a job role that they are interested in, there is link on the Career Worksheet to a form that evaluates their readiness for the role. The form measures the readiness by the rating the competencies associated with the target role, not the competencies of the employee’s current role.

The results of the role readiness form help employees plan their career development. By adding roles they are considering to Career Worksheet, they can track and measure their development to prepare themselves for the future roles and responsibilities.

The Career Worksheet also provides a competency gap analysis so the employee can see areas they need to work on in order to be ready to move into the role. This enables them to create development goals to help them attain the needed competencies to progress.

The Career Worksheet may also include a readiness meter based on a readiness calculation which computes a competency match score which compares the employee’s competency rating with the expected ratings for the role. This percentage shows how ready an employee is for a targeted role.

Components of the Career Worksheet

Worksheet tabs

The Career Worksheet contains two tabs: My Job Roles and Suggested Roles.

My Job Roles tab

My Job Roles tab contains two sub-tabs: Job Roles I’m Considering and My Current Roles.

Each sub-tab label includes a job role count.

The Job Roles I’m Considering tab displays a job role count of zero until job roles are selected. This sub-tab will not contain any data or competencies until the employee selects any future targeted role(s).

Job Roles I’m Considering sub-tab contains no roles or competencies prior to selecting targeted roles

The My Current Roles sub-tab displays the employee’s current role and the competencies and any development goals associated with each competency.

Competencies associated with current role

Job Roles I’m Considering sub-tab

The employee may browse all job roles or the system generated suggested roles.

Click on Browse job roles… to see roles organized by job family. The employee may select multiple roles as target roles.

To select targeted roles from the My Job Roles tab, click on View suggested roles…

The Suggested Roles tab will display.

If filtering is enabled, the employee may select the job family or specific competencies to find roles for.

This filter will cause the suggested roles to display only the roles that contain the selected competency.

Suggested roles based on selected competency

The other method to see the suggested roles is to go directly to the Suggested Roles tab on the Career Worksheet. This tab will be discussed later in detail.

My Current Roles sub-tab

The My Current Roles sub-tab displays the employee’s current role and the competencies and any development goals associated with each competency.

The competencies mapped to roles are the only sources of competencies used on the Career Worksheet. This is where the job profile builder comes into play. The components of the job role from Job Profile Builder are pulled into the Career Worksheet. The roles seen on the worksheet are linked to a job code (job classification) where the competencies are mapped.

Competencies for a role come from the mapped competencies of a role in JPB

Any existing development goals linked to the competency are included along with the development goal count. There is also an option to add development goals to the role’s competency.

If the current role has a career path, it may be viewed on the My Current Roles tab. This is a graphical representation of the progressive roles an employee may hold as they grow within the organization.

Career Path for current role may be viewed from My Current Roles sub-tab

Any role within the career path may be viewed to see the job profile which contains the role description and competencies for the role.

My Current Roles sub-tab displays all competencies associated with the role

Job profile for a role with all of its components

Suggested Roles tab

The suggested roles are based on configured criteria. The system utilizes an algorithm to produce the list of suggested roles and calculates a score for the role based on proximity in Career Path, Competency, Job Family, Open Positions and Popularity within team.

Add a Targeted Role

Employees may click on a suggested role and add it to their career worksheet as a future targeted role.

Within the Suggested Roles tab, clicking on the plus sign for a role to add it as a target role.

Clicking plus sign for a role will add it as a targeted role

Once selected, a message displays that the role has successfully added as a target role.

A targeted or future role will be seen on the My Job Roles tab, Job Roles I’m Considering sub-tab. The competencies associated with the role are listed as well. If the employee’s current role contains any of the same competencies and they have a development goal linked to a competency the development count will also be listed.

It is also possible to view the career path for any roles under consideration. Within the career path, a role may be selected to add as targeted role.

May view career path for a role under consideration

The career path for the job role displays. The job role in the career path is highlighted and starred.

Entire career path of targeted role displays

Any role within the path may be selected as a targeted role.

Once selected, the targeted role appears on the Career Worksheet as a Role I’m Considering sub-tab within the My Job Roles tab.

Targeted Roles Icons

Once a target role in selected, on the Job Roles I’m Considering sub-tab, an Information icon will be visible and will provide instruction on how to navigate through the selected roles and add or delete roles.

Each targeted role will have a Readiness meter along with up to 3 icons: Role Details, Make this the default target role and Add New Learning Activity.

Note: if LMS is not used or not linked to the development module, the learning activity icon will not be present.

Click the Role Details icon to see the job profile associated with the role. The contents of the job profile may include the role description, competencies, minimum requirements, education, certifications, and job responsibilities.

Clicking the star icon will make this the default target role.

Click star icon to make the targeted role the default

After choosing any additional job roles, selected targeted roles will display on the Job Roles I’m Considering sub-tab. Until a role readiness form is completed, the readiness meter will show that the role is not ready.

Readiness Meters for targeted roles prior to evaluating readiness

Role Readiness

An important component of the Career Worksheet is the Role Readiness Assessment form. The form creates metrics that help employees plan their career development. When the employee adds roles they are considering to the Career Worksheet, they can launch the form. The form enables employees to review the targeted role’s competencies and rate their proficiency to determine their readiness for the role. This allows them to identify the competency gaps for the target position or future role so that know what areas they need to work on. They can track and measure their development to prepare themselves for the future roles and responsibilities.

A few notes about the Role Readiness Assessment form

Only employees can launch the assessment form for their targeted role.
It is not possible to launch the form when proxied as another user.
There is a link within the worksheet that opens the role readiness self-assessment form, bypassing the usual form creation steps.
The form will auto-populate all of the competencies for the role.
The system uses the Career Worksheet readiness calculation to compute a competency match score which compares the employee’s competency rating with the expected rating for the role.
Any other targeted roles that contain the same competencies will have the Readiness Meter updated after the form is completed.
Once the form is complete, the updated ratings are used in the Career Worksheet to show the role readiness.
The employee may relaunch the form as many times as they like and each time the readiness will be recalculated.

Launching the form

The form is launched when the employee selects a targeted role from the Job Roles I’m Considering sub-tab on the My Job Roles tab and then clicks on Evaluate your readiness.

The employee will rate themselves on the competencies needed for the future role. These are the competencies that are mapped to the targeted role.

Ratings for each competency will be required with optional comments for each. Upon completion, form goes to their manager for their assessment of the employee’s mastery of the needed competencies.

Form as seen in the Manager Assessment step.

The Manager will get form in their inbox and will need to rate each competency, add optional comments for each competency and provide comments for areas to focus on. The ratings and comments from the employee will be visible.

After the manager step is complete, the form may go back to the employee to view and submit to completion. NOTE: this is based on the steps from the standard Role Readiness form template.

The completed form will appear in the employee and manager’s completed folder.

Both manager and employee will have copy of completed form in their performance forms folder

When the employee goes back into the Career Worksheet, the readiness meter for the role that the employee is considering will now contain a percentage. This percentage represents how ready they are for the role based on their competency ratings against the expected ratings for the role.

Readiness Meter

The Career Worksheet calculates employee readiness for a role by evaluating the employee’s rated competencies for the future role.

The competencies for a role are configured to determine the expected rating. An employee’s readiness for the role depends on the form’s rating of the competencies against the expected ratings.

By default, the system uses the latest rating information in the system. The admin may also configure to specify a form or a couple of forms as the source of the existing ratings.

Role Competency Expected Ratings

Competency mappings to roles are the sole source of competencies listed on the career worksheet. And only ratings from completed forms are displayed in the career worksheet.

Gaps are calculated using the expected rating from Families and Roles. Since expected ratings can vary by role, the same competency might display different gap values for different roles. The admin may define default weights and/or the ratings expected based on the job role.

The form can be generated again whenever Evaluate your readiness displays on the Career Worksheet. It may be relaunched again and again for the same targeted or any other roles under consideration.

Any additional forms that are completed will then recalculate the readiness meter based on the new ratings. It is also possible to add more roles to consider and run the form for the new roles. There will be a date that shows when the role assessment form was last run so you know when the readiness was calculated. The meter always uses the most recent role readiness ratings.

If any of the roles being considered have mutual competencies, the readiness meter will populate for all of them.

Role Readiness form completed for Associate Professional role but any other roles under consideration have readiness calculated as well.

Gap Graph

On the Career Worksheet, the gap graph shows the rating for each competency based on the form ratings and what the expected rating is. There is a gap analysis for each competency, comparing the last rating of record specified for the employee with the expected rating for that role.

The blue line in the graph represents the form rating score and the green line represents the expected rating. If the form rating matches the expected rating, the competency is considered “met”.

For each of the role’s competencies, there will be a count of the roles that also have this competency linked to it. This can be expanded to see the other roles.

The targeted role competencies that do not meet the expected rating will display first. These are the competencies that that the employee needs to develop in order to be ready for the role. These will have the green line visible in the graph because the form rating is lower than the expected rating.

These are the competency the employee may wish to add development goal to in order to help them prepare for this role.

The targeted role competencies that the employee has met will be displayed after the competency that need work. There will be no gap for these competencies because the form rating matches the expected rating.

Additional Features of the Career Worksheet

The Career Worksheet has a count of the employees in the targeted role. The list of employees in the role may be displayed.

There is an indicator to set so the preferred next role appears on the profile under Preferred Next Move. Enable checkbox to make the targeted role visible in the employee’s profile. There is a link to go to People Profile. The targeted role will display as the preferred next move.

Wrap up

The Career Worksheet puts power into the hands of the employees so they can take charge of their careers and plan for the future. When Job Profile Builder is enabled, the employee has visibility to roles that will enhance their ability to drive their development and guide their career.

More to come…

Look for the next installment to discuss how to set up the Career Worksheet and Role Readiness Assessment form.

For more information about Role Readiness and other talent management modules in SAP SuccessFactors, check out our book here!

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